> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Intent Detected
In this article, we will learn about how to configure the **Intent Detected: Agent** trigger. This trigger automatically starts a flow when a specific intent is detected by the bot based on the customer’s input. It ensures the assistant can react appropriately and guide the conversation toward targeted solutions or actions.
### **Topics covered:**
* [Configuring the Trigger](#configuring-the-trigger)
* [Practical Use Case](#practical-use-case)
### Configuring the Trigger
While setting up a Execution Flow, select the Intent Detected Trigger
* **Name:** Assign a clear and descriptive name for the trigger to easily identify its purpose.
* **Description (Optional):** Provide a brief explanation of the trigger’s function for reference.
* **Intent:** Select the intent that will trigger this flow upon detection. Only **enabled intents** will appear in the dropdown list.
* **No Match Handling:** This option manages situations when the user's input doesn’t match the expected prompt or contains irrelevant content.
* You can add optional **re-prompts** to guide the user back on track.
* **Generate More with AI:** Available after adding at least one re-prompt; generates five, ten, or fifteen new training phrases.
* Re-prompts loop until all provided prompts are used, after which the conversation proceeds along the default path.
* **Follow-up Path:** Define an alternative route if the user remains off track after all re-prompts are used.
* Enabling this adds an extra output port to specify the follow-up path.
* **No Reply Handling:** This option manages cases and send automated responses when the user does not respond.
* **Timeout Duration:** Set duration after which re-prompt message should be sent
* **Re-Prompt configuration**: Provide one response to send when No reply is detected and you can use the "**Generate Sentences with AI**" button to get additional responses.
Once configuration is complete, click **Save**.
### Practical Use Case:
Imagine a customer messaging the chatbot with the phrase “Where’s my order?”. Instead of routing the query to a human agent or waiting for a manual reply, the **Intent Detected: Agent** trigger can:
* Automatically detect the **Order Tracking** intent.
* Start a pre-configured flow that fetches order details from the integrated system (e.g., Shopify, internal database). Provide the customer with real-time order status, estimated delivery date, and a tracking link. If the customer’s input doesn’t match or is incomplete (e.g., missing order number), the re-prompts guide them to provide the required information.
This approach not only speeds up the resolution but also enhances the customer experience with accurate, instant updates.
**Note:**
* When used in an execution flow, the flow type is set as **Sub Flow of synchronous type**.
* Execution settings are displayed; however, you can only access flow manager within Execution settings when this trigger is selected.