> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQs: Voice AI Pilot

**What exactly is the Voice AI Pilot?**

* Acts like your phone’s smart assistant inside Skara
* Assign a phone number to an AI-powered agent to answer calls, talk to callers, and follow your defined flow.
* Saves your team time while delivering a great caller experience.

<Note>
  **Note:** Works only with the Skara Voice app.
</Note>

**What do I need before I can use it?**

* A phone number purchased under **Voice Configuration**.
* An AI Pilot set up to handle calls.The **Skara Voice app** installed, with the Voice channel active in your chat workspace.

**Can I use this with other calling tools like Dialpad or RingCentral?**

* No - currently works only with the Skara Voice app.

**Can I connect one number to multiple AI Pilots?**

* No - a phone number can only be linked to one AI Pilot at a time.

**Can one AI Pilot handle calls from different numbers?**

* Yes - you can have several phone numbers ring to the same AI Pilot.

**What happens if my AI Pilot doesn’t have a conversation flow?**

* The call will end immediately.
* An error message will display\*\*: **“S**omething went wrong.\*\*”

**Can the AI Pilot transfer calls to a human?**

* Yes - works like a warm transfer, sending the call directly to the chosen user even if that number is shared.

**What if I transfer a call to someone who doesn’t have a number assigned?**

* They will not receive the call.

**Can I move a phone number back from the AI Pilot to a human user?**

* Yes - reassigning the number to a user automatically removes it from the AI Pilot.

**Can I change how the AI Pilot sounds?**

* **Pick a voice provider :** Eleven Labs, Rime.
* **Choose the tone and model of the voice.**
* **Adjust talking speed:** between 0.7 and 1.2.