> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Paths

**]Paths** let you control the different directions a conversation can go based on the user’s choices. Think of them as branches in a decision tree. Depending on what the user says or does, the agent will follow a specific path to keep the experience smooth and relevant.

### **Topics covered:**

* [When to use Paths](#when-to-use-paths)
* [How to Configure Paths](#how-to-configure-paths)

### When to Use Paths

Paths are useful when you want your AI agent to:

* Respond differently based on user input (like "yes" vs. "no")
* Guide the conversation through multiple logical steps
* Pass specific data (called variables) when switching to another path

For example, you might create a `Confirmed` path if the user agrees to something, and a `Declined` path if they don’t. Each path would take the conversation in a different direction.

### How to Configure Paths

To set up a path for your agent:

* Navigate to **AI Pilots** from the left side bar.

<img src="https://mintcdn.com/salesmate/sZjjPZoupdaLWgL_/HI1.png?fit=max&auto=format&n=sZjjPZoupdaLWgL_&q=85&s=7233608415b0c9768b0d6e2c737fdbb5" alt="Screen Shot 2025-05-31 at 9.34.43 PM.png" width="3360" height="2100" data-path="HI1.png" />

* If you already have existing AI Pilots, click the **dropdown** from the header and select your **AI Pilot**

<img src="https://mintcdn.com/salesmate/KiKTdObR_Xk8aZhS/images/Screenshot2026-03-12at6.56.44PM.png?fit=max&auto=format&n=KiKTdObR_Xk8aZhS&q=85&s=a89c5d7bd263168bbedb8b173f63c73d" alt="Screenshot 2026 03 12 At 6 56 44 PM" width="2466" height="1220" data-path="images/Screenshot2026-03-12at6.56.44PM.png" />

* Go to **Agents** tab
* Here, select **existing** Agent or **create** a New Agent

<img src="https://mintcdn.com/salesmate/ZONvVojbdKOGSGnZ/pat1.png?fit=max&auto=format&n=ZONvVojbdKOGSGnZ&q=85&s=d8ac972f1887e1e099d2b004a4861ec6" alt="" width="3360" height="2100" data-path="pat1.png" />

* Scroll to the **Paths** section on the right-hand side

Now, follow these steps:

* Click **Add Path**
* Give your path a name (e.g., `Confirmed`, `Declined`)
* Add a short description of what this path is for so the assistant understands when to use it.

  **Tip : This helps the LLM know when this path is the right choice based on user intent.**
* Add any variables you want to pass along with this path (Optional)
* Save the configuration

<img src="https://mintcdn.com/salesmate/rQwnBFEatbikn5uW/PAT2.png?fit=max&auto=format&n=rQwnBFEatbikn5uW&q=85&s=1a0ad659e31fb894b0fe218694657ec2" alt="Add Path configuration screenshot" width="3360" height="2100" data-path="PAT2.png" />

<Note>
  **Note**: You can’t add the same path name more than once for a single agent.
</Note>
