> ## Documentation Index > Fetch the complete documentation index at: https://support.getskara.ai/llms.txt > Use this file to discover all available pages before exploring further. # How to reassign numbers or forward calls when an employee goes on vacation While an employee goes on a vacation or is away for the day it's best for them to mark themselves as away. This will play the [unavailable message](https://support.salesmate.io/hc/en-us/articles/360004733311-How-can-I-change-my-phone-number-settings-#h_01GEEWCY165Y1KVF1FNNC50DRG) when a contact calls on their number if they are the only user assigned to the particular number.They can do so by following the below-mentioned steps: Navigate to the **Phone Icon** in the top right barHead over to the **Settings** tabDisable the **Available to take phone calls** mceclip0.png This will set the user to **Unavailable**mceclip1.png * \*Note:\*\*If there is more than one user assigned to a number then the call will ring on the next available user to whom the number is assigned. * \*\*Alternate,\*\*Users can [add/assign another user](https://support.salesmate.io/hc/en-us/articles/360004733311-How-can-I-change-my-phone-number-settings-#h_01GEEWCFHYHQHVN0W57R78Z2E1) ( their supervisor/manager/colleague ) to the number who can answer calls in their absence mceclip4.png Users can set up forwarding by [updating their phone number availability](https://support.salesmate.io/hc/en-us/articles/360004733371-How-do-you-set-your-phone-s-availability-status-device-settings-) to **Forward calls to mobile phones**( Only check this option. Make sure you have a number mentioned in the mobile field of your My account ) mceclip0(1).png