> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# What is Salesmate Chats?

* **Salesmate Chats** allows you to connect with your website and app visitors and serve customers better.

<Note>
  **Note:** You need to Activate Unified Conversation Inbox to use Salesmate
  Chats. [Learn
  More](https://support.salesmate.io/hc/en-us/articles/26735788331033-How-to-Activate-Unified-Conversation-Inbox)
</Note>

<Frame>
  <img src="https://mintcdn.com/salesmate/lFksaO0ddiIhXJPw/chats/introduction-to-salesmate-chats/images/001-salesmate-chats-50983917208345.png?fit=max&auto=format&n=lFksaO0ddiIhXJPw&q=85&s=ddb009082327481b0bec46e8fedfa9ab" alt="Salesmate Chats" width="1920" height="869" data-path="chats/introduction-to-salesmate-chats/images/001-salesmate-chats-50983917208345.png" />
</Frame>

Add a chat widget to your website, and:

* Start talking to your visitors in minutes.
* Engage your customers during their buying process and help them make a purchase.
* Resolve your customer support queries quickly to increase customer satisfaction.

# Key Features

Salesmate Chats is an add-on and its pricing is based on the number of user seats you wish to add for users who will be managing chat communication.

# Requirements

* You need to be an admin to install the Chats.
* Learn More about
* [Installing Chats](/unified-inbox/channels-installation/salesmate-chats)