> ## Documentation Index > Fetch the complete documentation index at: https://support.getskara.ai/llms.txt > Use this file to discover all available pages before exploring further. # Personalize Assignment Preferences Choose if an unassigned conversation should be auto-assigned to you when posting a reply inside.  **To personalize assignment preference, follow these steps** * Click on **Unified inbox** * Head to **Chat Settings** on bottom left. Salesmate chat settings navigation * Switch to **My Preferences** in the left sidebar * Click on the "**Assignment Preference**" tab. * Select your preference. * Assign conversation to me  * Keep it unassigned Personalize Assignment Preferences * Hit the **Update** button to save your changes * These changes will reflect in your inbox once a new conversation is created, it will assign to you if you reply inside an unassigned conversation (as per the settings configured in the above image).