> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# How to get Recipient Insights

Once the Campaign is sent Salesmate allows you to get Recipient Insights with related stats.To view the **Recipients Insights**,

Navigate to the \*\* Outreach **Icon** on the left Menu bar.Click on\*\* Email Campaigns.\*\*\*<img src="https://mintcdn.com/salesmate/KKP2fjGmMmMiMM2h/email-campaign/campaign-insights/images/Screen-Shot-2023-07-06-at-4.42.14-PM-8.png?fit=max&auto=format&n=KKP2fjGmMmMiMM2h&q=85&s=c70018c6a1544b048108141d6f41aef0" alt="Screen" width="2454" height="1412" data-path="email-campaign/campaign-insights/images/Screen-Shot-2023-07-06-at-4.42.14-PM-8.png" />

* *Click on the*\* Campaign \*\* that you would like to get the insights for.

<img src="https://mintcdn.com/salesmate/KKP2fjGmMmMiMM2h/email-campaign/campaign-insights/images/Screenshot-2023-09-06-at-3.56.09-PM-8.png?fit=max&auto=format&n=KKP2fjGmMmMiMM2h&q=85&s=59e45439c9117b738a18c5738dcbb1be" alt="Screenshot 2023-09-06 at 3.56.09 PM.png" width="2681" height="1357" data-path="email-campaign/campaign-insights/images/Screenshot-2023-09-06-at-3.56.09-PM-8.png" />

Head over to the **Recipients** section Here you get the details of Recipients as per the email status.

* **Delivered**- It displays the details of the contacts to whom the campaign was delivered to their inbox. The delivered section would have the details of the Contact \*\* Name, Email & the Delivery Date **Opened**- It displays the details of the contacts who opened the campaign emails at least once. The Opened section would have the details of the Contact \*\*Name, Email, Count of Opens & Last Opened Date/Time \*\*Clicked **- It displays the details of the contacts who clicked at least once on the links embedded in the email campaign. This section would have the details of the Contact** Name, Email, Count of Clicks & Last Clicked Time/Date **In Queue**- It displays the details of the contacts to whom the campaign is not sent yet i.e. who are still in the queue. This section would have the details of the Contact \*\*Name & Email.

* \*\*Unsubscribed **- It displays the details of the contacts who have unsubscribed from the email campaign. This section would have the details of the Contact** Name, Email & Unsubscribed Date **Bounced**- It displays the details of the contacts for whom emails were bounced. This section would have the details of the Contact \*\*Name, Email, Bounced Date & Bounced Type Reason \*\*Not Sent

* **It displays the details of the contacts to whom the campaign was not delivered, either skipped for some reason or failed. This section would have the details of the Contact** Name & Email **You can also Export the Recipients detail as a CSV fileClick on the** Export as CSV\*\*

<img src="https://mintcdn.com/salesmate/KKP2fjGmMmMiMM2h/email-campaign/campaign-insights/images/Export.jpg?fit=max&auto=format&n=KKP2fjGmMmMiMM2h&q=85&s=aad9e2af9847a10905491e282936dfe7" alt="Export.jpg" width="2560" height="1632" data-path="email-campaign/campaign-insights/images/Export.jpg" />
