> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Welcome to Skara! Explore how our AI Pilots and Agents allow you to automate complex tasks from live chat support to voice conversations, text follow-ups, and all with a low-code interface and token-based usage. Dive into the sections below to get started.

## Need help?

<Columns cols={2}>
  <Card title="Introduction to Ai Pilots and Agent" icon="pen-to-square" iconType="duotone" href="/ai-pilot/overview/introduction-to-ai-pilots">
    Skara's AI Agent Builder is a no-code, visual platform designed to help you build intelligent, brand-aligned AI agents that can think, act, and convert autonomously across multiple channels. You can define each agent’s persona, train it using your own documents or website content, and launch it without any engineering help.
  </Card>

  <Card title="Knowledge Base " icon="palette" iconType="duotone" href="/knowledge-base-system/overview/introduction-to-knowledge-base">
    Skara's multiple channels brings together all your customer conversations such as web chat, WhatsApp, SMS, voice calls, and social media, in a single, intelligent system. It uses AI to deliver real-time, context-rich responses, automatically escalating to human agents when needed, and preserving conversation history across channels.

     
  </Card>

  <Card title="Multi Channel Conversations" icon="map" iconType="duotone" href="/unified-inbox/channels-installation">
    The Knowledge Base in Skara's AI Agent Builder lets your agents respond with accurate, context-aware information drawn directly from your business content. You can add documents, FAQs, and help articles, giving the agent a reliable source of truth to reference during customer conversations.

     
  </Card>

  <Card title="Execution flows" icon="reflect-both" iconType="duotone" href="/ai-pilot/execution-flows-ai-pilot/basics-of-flow-execution">
    Execution Flows let you automate customer interactions with precision. By understanding how triggers, messaging behavior, conditions, and error handling work, you can ensure each flow runs smoothly, responds correctly, and delivers a consistent experience across every conversation.
  </Card>
</Columns>