> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Edit Knowledge Base Article

Salesmate allows you to edit your knowledge base articles at any time, whether you're making quick changes to a draft, updating a published article, or adding translations for other languages.

<Note>
  **Note:** You’ll need “**Edit Articles**” permission to make any changes. Users without “**Publish**” permission can still update articles, but cannot make them live.

  * [Learn more](https://support.salesmate.io/hc/en-us/articles/44391129991449)
</Note>

### **Topics covered:**

* [Steps to Edit a Knowledge Base Article](#steps-to-edit-a-knowledge-base-article)

* [Editing an Article in Draft Stage](#steps-to-edit-a-knowledge-base-article)

* [Editing an Article in Published Stage](#steps-to-edit-a-knowledge-base-article)

* [Editing Articles in Other Languages](#editing-articles-in-other-languages)

### Steps to Edit a Knowledge Base Article

* **Navigate to the** Articles section from the left sidebar.

<img src="https://mintcdn.com/salesmate/kYfc1u__o9av3q_N/knowledge-base-system/create-knowledge-base-articles/images/Screen-Shot-2025-06-05-at-1.10.42-AM.png?fit=max&auto=format&n=kYfc1u__o9av3q_N&q=85&s=6d5988f3d36d7d0fe6304599673183a2" alt="Screen Shot 2025-06-05 at 1.10.42 AM.png" width="3360" height="1926" data-path="knowledge-base-system/create-knowledge-base-articles/images/Screen-Shot-2025-06-05-at-1.10.42-AM.png" />

* Locate the article you want to modify from the listing page.

* **Hover over the article, then click** Edit from the action menu or click directly on the article title.

<img src="https://mintcdn.com/salesmate/kYfc1u__o9av3q_N/knowledge-base-system/create-knowledge-base-articles/images/Screen-Shot-2025-06-05-at-11.14.53-AM.png?fit=max&auto=format&n=kYfc1u__o9av3q_N&q=85&s=ef67ec1e503a8456ddeb5cd3acd3dd21" alt="Screen Shot 2025-06-05 at 11.14.53 AM.png" width="3360" height="1922" data-path="knowledge-base-system/create-knowledge-base-articles/images/Screen-Shot-2025-06-05-at-11.14.53-AM.png" />

* **If you have** edit permissions , you’ll be taken to the editor; if not, you’ll be redirected to the

* **article detail view** instead.

* **The article opens in either** Draft or

* **Published** mode based on its current status.

### Editing an Article in Draft State

* **If the article is still in** draft , you'll be taken directly to the editor.

* Make your changes, and then:

* Click **Save** to save the draft manually, or wait for auto-save (every 60 seconds). \* Click **Submit for Approval** or **Publish** when you're ready to proceed.

<img src="https://mintcdn.com/salesmate/kYfc1u__o9av3q_N/knowledge-base-system/create-knowledge-base-articles/images/Screen-Shot-2025-06-05-at-11.20.08-AM.png?fit=max&auto=format&n=kYfc1u__o9av3q_N&q=85&s=5b9b4798ac3aa2ae23a5140baaa4b86c" alt="Screen Shot 2025-06-05 at 11.20.08 AM.png" width="3360" height="1926" data-path="knowledge-base-system/create-knowledge-base-articles/images/Screen-Shot-2025-06-05-at-11.20.08-AM.png" />

### Editing an Article in Published State

* **Clicking a** published article takes you to the

* **detail view**.

* Any content changes you make here will:

* Be saved in a **new draft version**. \* Not affect the live article until you click **Publish**.

* To view or edit these changes, open the editor, it will display the draft version.

### Configuration Changes:

* Configuration updates (like changing Slug, Category, Visibility, or AI Settings) require publish permission and when these changes are saved, the article is automatically published.

* Without publish rights, you won’t be able to edit these settings.

### Additional Actions for Published Articles

While viewing a published article, you can also:

* Edit the content (saved as a draft)

* Clone the article

* Unpublish it (which reverts it to a draft)

* Reassign or change the category

* Review the article’s version history

* Archive the article

* Permanently delete it

<img src="https://mintcdn.com/salesmate/kYfc1u__o9av3q_N/knowledge-base-system/create-knowledge-base-articles/images/Screen-Shot-2025-06-05-at-11.30.28-AM.png?fit=max&auto=format&n=kYfc1u__o9av3q_N&q=85&s=26af77c1bafa65e0d7bbfcf4b5532061" alt="Screen Shot 2025-06-05 at 11.30.28 AM.png" width="3360" height="1926" data-path="knowledge-base-system/create-knowledge-base-articles/images/Screen-Shot-2025-06-05-at-11.30.28-AM.png" />

### Editing Articles in Other Languages

If you’re working with a translated version of the article (i.e., not in the primary language):

* You can freely edit the body content.

* However, certain fields will remain locked, including:

* Slug \* Category

* Visibility \* AI settings
