> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Export Articles

The **Export Articles** feature allows you to download your knowledge base content into a CSV file. This is useful for data migration, backups, and reviewing your articles outside of the system.

<Note>
  **Note:** Before you begin, make sure you have the necessary permission to export articles from the knowledge base.
</Note>

### **Topics covered:**

* [How to Export Articles](#how-to-export-articles)
* [Export Customization Options](#export-customization-options)
* [What’s Included in the Export File?](#whats-included-in-the-export-file)
* [Notifications & Logs](#notifications-logs)

### How to Export Articles

* From the Knowledge Base ,Navigate to the **Profile Icon** on the top right corner
* Click on the Setup
* Head over to the Library  Select Knowledge Base
* Click the **Actions** button and select Export Articles.

<img src="https://mintcdn.com/salesmate/xItn3hmCKRFfx3eG/knowledge-base-system/import-and-export/images/mceclip1.png?fit=max&auto=format&n=xItn3hmCKRFfx3eG&q=85&s=2459122d0122592bd801331ba1f7937f" alt="mceclip1.png" width="2878" height="1446" data-path="knowledge-base-system/import-and-export/images/mceclip1.png" />

* From Setup, Navigate to the **Profile Icon** at the top right corner
* Click on **Setup**
* Head over to the Manage **Data,** Click on Export Data
* Click on **Articles**.
* Choose the **View** and Knowledge Base that you want to export.
* **Click the** Export button.

<img src="https://mintcdn.com/salesmate/xItn3hmCKRFfx3eG/knowledge-base-system/import-and-export/images/mceclip4.png?fit=max&auto=format&n=xItn3hmCKRFfx3eG&q=85&s=5504a7e3a243a4f6c174661eee861194" alt="mceclip4.png" width="1650" height="1312" data-path="knowledge-base-system/import-and-export/images/mceclip4.png" />

A message will appear saying:

\*"\****We are preparing your export."***

***"It may take a while, but we’ll notify you once the export is ready.**\*\*"*

<img src="https://mintcdn.com/salesmate/xItn3hmCKRFfx3eG/knowledge-base-system/import-and-export/images/mceclip6.png?fit=max&auto=format&n=xItn3hmCKRFfx3eG&q=85&s=feb3cf9a3473ca44acf37e4137ec0159" alt="mceclip6.png" width="2484" height="1282" data-path="knowledge-base-system/import-and-export/images/mceclip6.png" />

* Once the export is ready, you’ll receive a bell notification to download your file.

<img src="https://mintcdn.com/salesmate/xItn3hmCKRFfx3eG/knowledge-base-system/import-and-export/images/mceclip7.png?fit=max&auto=format&n=xItn3hmCKRFfx3eG&q=85&s=5a664b1b46eb1df69e7da434b3de4364" alt="mceclip7.png" width="2476" height="1260" data-path="knowledge-base-system/import-and-export/images/mceclip7.png" />

### Export Customization Options

When exporting from the article listing or setup, you can customize what you want to include:

* Choose which fields to export.
* Use “**Select All**” to include all available fields or search and select them individually.
* Rearrange selected fields in the order you'd like them to appear in the CSV.
* At least one field  must be selected to proceed.

<img src="https://mintcdn.com/salesmate/xItn3hmCKRFfx3eG/knowledge-base-system/import-and-export/images/mceclip5.png?fit=max&auto=format&n=xItn3hmCKRFfx3eG&q=85&s=28c44562456d2b6dc16d30d03c33d9ce" alt="mceclip5.png" width="1650" height="1312" data-path="knowledge-base-system/import-and-export/images/mceclip5.png" />

Only the fields visible to you will be included in the export. Fields that you don’t have access to won’t appear in the file.

### What’s Included in the Export File?

The exported CSV file may include the following columns, based on your selection:

* **Slug**: A URL-friendly version of the article title, used to generate the article’s web address.
* **Title**: The headline or main title of the article.
* **Category**: The classification or section the article belongs to (e.g., Support, Product, FAQ).
* **Article Body:** The full content or text of the article.
* **Tags**: Keywords or labels associated with the article for easier searching and filtering.
* **Language**: The language in which the article is written (e.g., English, Spanish).
* **SEO Title**: A custom title used specifically for search engine optimization, different from the article title if needed.
* **Meta Description**: A short summary used by search engines to describe the article in search results.

<Note>
  **Notifications & Logs**

  * Once the export is ready, you’ll receive a notification with a link to download the file.
  * If any issues occur, the notification will include details of the errors.
  * All export actions are logged, including who exported the file, which articles were included, and when it happened.
</Note>
