# Skara - AI Agent

## Docs

- [Add Conversation Tag](https://support.getskara.ai/ai-pilot/actions-ai-pilot/add-conversation-tag.md)
- [Ask Question](https://support.getskara.ai/ai-pilot/actions-ai-pilot/ask-question.md)
- [Banner](https://support.getskara.ai/ai-pilot/actions-ai-pilot/banner.md)
- [Capture Entity](https://support.getskara.ai/ai-pilot/actions-ai-pilot/capture-entity.md)
- [Capture Record](https://support.getskara.ai/ai-pilot/actions-ai-pilot/capture-record.md)
- [Capture User Reply](https://support.getskara.ai/ai-pilot/actions-ai-pilot/capture-user-reply.md)
- [Card Component (Chat / Bots)](https://support.getskara.ai/ai-pilot/actions-ai-pilot/card-component-chat-bots.md)
- [Carousel (Chat / Bot)](https://support.getskara.ai/ai-pilot/actions-ai-pilot/carousel-chat-bot.md)
- [Decision](https://support.getskara.ai/ai-pilot/actions-ai-pilot/decision.md)
- [Email Conversation](https://support.getskara.ai/ai-pilot/actions-ai-pilot/email-conversation.md)
- [Functions](https://support.getskara.ai/ai-pilot/actions-ai-pilot/functions.md)
- [Go to Intent](https://support.getskara.ai/ai-pilot/actions-ai-pilot/go-to-intent.md)
- [Message](https://support.getskara.ai/ai-pilot/actions-ai-pilot/message.md)
- [Page Redirect](https://support.getskara.ai/ai-pilot/actions-ai-pilot/page-redirect.md)
- [Post](https://support.getskara.ai/ai-pilot/actions-ai-pilot/post.md)
- [Prompt](https://support.getskara.ai/ai-pilot/actions-ai-pilot/prompt.md)
- [Search Knowledge Base](https://support.getskara.ai/ai-pilot/actions-ai-pilot/search-knowledge-base.md)
- [Send Survey - Chat](https://support.getskara.ai/ai-pilot/actions-ai-pilot/send-survey-chat.md)
- [Send Survey Email - Execution Flow](https://support.getskara.ai/ai-pilot/actions-ai-pilot/send-survey-email-execution-flow.md)
- [Transfer to User](https://support.getskara.ai/ai-pilot/actions-ai-pilot/transfer-to-user.md)
- [Basics of Flow Execution](https://support.getskara.ai/ai-pilot/execution-flows-ai-pilot/basics-of-flow-execution.md)
- [Execution Settings](https://support.getskara.ai/ai-pilot/execution-flows-ai-pilot/execution-settings.md)
- [Set Priority to your Execution Flows](https://support.getskara.ai/ai-pilot/execution-flows-ai-pilot/set-priority-to-your-execution-flows.md)
- [AI Agent (Skara) - Plans & Pricing](https://support.getskara.ai/ai-pilot/overview/ai-pilots-plans-pricing.md)
- [Introduction to AI Pilots](https://support.getskara.ai/ai-pilot/overview/introduction-to-ai-pilots.md)
- [Event](https://support.getskara.ai/ai-pilot/triggers-ai-pilot/event.md)
- [Intent Detected](https://support.getskara.ai/ai-pilot/triggers-ai-pilot/intent-detected.md)
- [New Conversation](https://support.getskara.ai/ai-pilot/triggers-ai-pilot/new-conversation.md)
- [Page Visited](https://support.getskara.ai/ai-pilot/triggers-ai-pilot/page-visited.md)
- [Customizing Voice Chat Settings for Your AI Pilot](https://support.getskara.ai/ai-pilot/voice-ai-pilot/customizing-voice-chat-settings-for-your-ai-pilot.md)
- [FAQs: Voice AI Pilot](https://support.getskara.ai/ai-pilot/voice-ai-pilot/faqs-voice-ai-pilot.md)
- [How to Activate Voice Channel Access for AI Pilots](https://support.getskara.ai/ai-pilot/voice-ai-pilot/how-to-activate-voice-channel-access-for-ai-pilots.md)
- [Introduction to Voice AI Pilot](https://support.getskara.ai/ai-pilot/voice-ai-pilot/introduction-to-voice-ai-pilot.md)
- [Adding MCP Client Integration in AI Pilots](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/adding-mcp-client-integration-in-ai-pilots.md)
- [AI Agent FAQs](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/ai-agent-faqs.md)
- [AI Pilot Settings](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/ai-pilot-settings.md)
- [Entities](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/entities.md)
- [Execution Flows](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/execution-flows.md)
- [Functions](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/functions.md)
- [How to Build an Agent](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/how-to-build-an-agent.md)
- [How to Build an AI Pilot](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/how-to-build-an-ai-pilot.md)
- [How to Delete an Agent](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/how-to-delete-an-agent.md)
- [Intents](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/intents.md)
- [Paths](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/paths.md)
- [Prompts](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/prompts.md)
- [Variables](https://support.getskara.ai/ai-pilot/working-with-ai-pilots/variables.md)
- [A2P 10DLC Brand Approval Best Practices](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/a2p-10dlc-brand-approval-best-practices.md)
- [A2P 10DLC Campaign Approval Requirements](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/a2p-10dlc-campaign-approval-requirements.md)
- [A2P 10DLC Campaign Vetting FAQ](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/a2p-10dlc-campaign-vetting-faq.md)
- [A2P 10DLC FAQ](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/a2p-10dlc-faq.md)
- [A2P 10DLC Sole Proprietor Brands FAQ](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/a2p-10dlc-sole-proprietor-brands-faq.md)
- [Can I edit or delete an A2P Brand or Campaign Use Case?](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/can-i-edit-or-delete-an-a2p-brand-or-campaign-use-case.md)
- [Comparison between Starter, Low Volume Standard, and Standard registration for A2P 10DLC](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/comparison-between-starter-low-volume-standard-and-standard-registration-for-a2p-10dlc.md)
- [Forbidden Message Categories in the US and Canada (Short Code, Toll-Free, and Long Code)](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/forbidden-message-categories-in-the-us-and-canada-short-code-toll-free-and-long-code.md)
- [How do I register to use A2P 10DLC messaging?](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/how-do-i-register-to-use-a2p-10dlc-messaging.md)
- [List of campaign use case types for A2P 10DLC registration](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/list-of-campaign-use-case-types-for-a2p-10dlc-registration.md)
- [Message throughput (MPS) and Trust Scores for A2P 10DLC in the US](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/message-throughput-mps-and-trust-scores-for-a2p-10dlc-in-the-us.md)
- [Special Use Cases for A2P 10DLC](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/special-use-cases-for-a2p-10dlc.md)
- [Toll-Free Number Registration for Salesmate (US/Canada)](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/toll-free-number-registration-for-salesmate-uscanada.md)
- [U.S. Carrier Penalties for Non-Compliant Messaging](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/us-carrier-penalties-for-non-compliant-messaging.md)
- [What is A2P 10DLC?](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/what-is-a2p-10dlc.md)
- [What pricing and fees are associated with the A2P 10DLC service?](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/what-pricing-and-fees-are-associated-with-the-a2p-10dlc-service.md)
- [Why Was My A2P 10DLC Campaign Registration Rejected?](https://support.getskara.ai/built-in-calling-and-text/a2p-10dlc/why-was-my-a2p-10dlc-campaign-registration-rejected.md)
- [Built-in Calling & Texting using Dialpad Integration](https://support.getskara.ai/built-in-calling-and-text/built-in-calling-or-texting-integrations/built-in-calling-texting-using-dialpad-integration.md)
- [Built-in Calling using RingCentral Integration](https://support.getskara.ai/built-in-calling-and-text/built-in-calling-or-texting-integrations/built-in-calling-using-ringcentral-integration.md)
- [Calling via Dialpad](https://support.getskara.ai/built-in-calling-and-text/built-in-calling-or-texting-integrations/calling-via-dialpad.md)
- [JustCall Calling & Texting (VoIP) Integration](https://support.getskara.ai/built-in-calling-and-text/built-in-calling-or-texting-integrations/justcall-calling-texting-voip-integration.md)
- [Send Text Message via Dialpad](https://support.getskara.ai/built-in-calling-and-text/built-in-calling-or-texting-integrations/send-text-message-via-dialpad.md)
- [Built-in Calling Pricing Demystified](https://support.getskara.ai/built-in-calling-and-text/calling-rates-charges/built-in-calling-pricing-demystified.md)
- [How do you check the cost of your phone calls?](https://support.getskara.ai/built-in-calling-and-text/calling-rates-charges/how-do-you-check-the-cost-of-your-phone-calls.md)
- [How do you purchase/recharge phone credits?](https://support.getskara.ai/built-in-calling-and-text/calling-rates-charges/how-do-you-purchaserecharge-phone-credits.md)
- [Why Salesmate Doesn't Provide Unlimited Calling?](https://support.getskara.ai/built-in-calling-and-text/calling-rates-charges/why-salesmate-doesnt-provide-unlimited-calling.md)
- [SMS Messages to Malaysia Containing Phone Numbers and URLs Will Be Blocked](https://support.getskara.ai/built-in-calling-and-text/changeupdate-notifications/sms-messages-to-malaysia-containing-phone-numbers-and-urls-will-be-blocked.md)
- [Accepted Content Types for Multi Media Messaging - MMS Support](https://support.getskara.ai/built-in-calling-and-text/faqs/accepted-content-types-for-multi-media-messaging-mms-support.md)
- [Best practices - Calling from Salesmate CRM](https://support.getskara.ai/built-in-calling-and-text/faqs/best-practices-calling-from-salesmate-crm.md)
- [Calling FAQs](https://support.getskara.ai/built-in-calling-and-text/faqs/calling-faqs.md)
- [Calling Limitations to China](https://support.getskara.ai/built-in-calling-and-text/faqs/calling-limitations-to-china.md)
- [China SMS Template Pre-approval Requests](https://support.getskara.ai/built-in-calling-and-text/faqs/china-sms-template-pre-approval-requests.md)
- [Click-to-Call: Make calls from Salesmate](https://support.getskara.ai/built-in-calling-and-text/faqs/click-to-call-make-calls-from-salesmate.md)
- [Formatting International Phone Numbers](https://support.getskara.ai/built-in-calling-and-text/faqs/formatting-international-phone-numbers.md)
- [How can I make calls using Google Voice?](https://support.getskara.ai/built-in-calling-and-text/faqs/how-can-i-make-calls-using-google-voice.md)
- [How can I send out messages via WhatsApp to the number?](https://support.getskara.ai/built-in-calling-and-text/faqs/how-can-i-send-out-messages-via-whatsapp-to-the-number.md)
- [Port an existing number](https://support.getskara.ai/built-in-calling-and-text/faqs/port-an-existing-number.md)
- [Why is my number shown as "SPAM LIKELY" or "SPAM RISK" or "SCAM LIKELY"?](https://support.getskara.ai/built-in-calling-and-text/faqs/why-is-my-number-shown-as-spam-likely-or-spam-risk-or-scam-likely.md)
- [Why was my port request rejected?](https://support.getskara.ai/built-in-calling-and-text/faqs/why-was-my-port-request-rejected.md)
- [Acceptable Use Policy](https://support.getskara.ai/built-in-calling-and-text/legal/acceptable-use-policy.md)
- [Salesmate Messaging Policy](https://support.getskara.ai/built-in-calling-and-text/legal/salesmate-messaging-policy.md)
- [How can I change my phone number settings?](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/how-can-i-change-my-phone-number-settings.md)
- [How can I Stop Receiving or Block Incoming Phone Calls?](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/how-can-i-stop-receiving-or-block-incoming-phone-calls.md)
- [How do you Add/Update Contact On or After a Call?](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/how-do-you-addupdate-contact-on-or-after-a-call.md)
- [How do you assign phone numbers to the teammates?](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/how-do-you-assign-phone-numbers-to-the-teammates.md)
- [How do you create an activity after or during a call?](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/how-do-you-create-an-activity-after-or-during-a-call.md)
- [How do you disable/ remove the calling app?](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/how-do-you-disable-remove-the-calling-app.md)
- [How do you enable call recording?](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/how-do-you-enable-call-recording.md)
- [How do you set your phone's availability status & device settings?](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/how-do-you-set-your-phones-availability-status-device-settings.md)
- [How to make calls using your own number (Call Masking)?](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/how-to-make-calls-using-your-own-number-call-masking.md)
- [How to reassign numbers or forward calls when an employee goes on vacation](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/how-to-reassign-numbers-or-forward-calls-when-an-employee-goes-on-vacation.md)
- [How to transfer calls in Salesmate](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/how-to-transfer-calls-in-salesmate.md)
- [How / Where can I see my recorded calls?](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/how-where-can-i-see-my-recorded-calls.md)
- [Manage Number of Rings](https://support.getskara.ai/built-in-calling-and-text/setting-up-salesmate-voice-text/manage-number-of-rings.md)
- [A2P 10DLC SMS Campaign Registration](https://support.getskara.ai/built-in-calling-and-text/texts-sms/a2p-10dlc-sms-campaign-registration.md)
- [How do you enable Salesmate Text Messaging](https://support.getskara.ai/built-in-calling-and-text/texts-sms/how-do-you-enable-salesmate-text-messaging.md)
- [How much does it cost to send a message with more than 160 characters?](https://support.getskara.ai/built-in-calling-and-text/texts-sms/how-much-does-it-cost-to-send-a-message-with-more-than-160-characters.md)
- [Introduction to Salesmate Text Messaging](https://support.getskara.ai/built-in-calling-and-text/texts-sms/introduction-to-salesmate-text-messaging.md)
- [Opt-In and Opt-Out of Text Messages](https://support.getskara.ai/built-in-calling-and-text/texts-sms/opt-in-and-opt-out-of-text-messages.md)
- [Receiving Text Messages](https://support.getskara.ai/built-in-calling-and-text/texts-sms/receiving-text-messages.md)
- [Salesmate Messaging Policy](https://support.getskara.ai/built-in-calling-and-text/texts-sms/salesmate-messaging-policy.md)
- [Schedule Text Messages](https://support.getskara.ai/built-in-calling-and-text/texts-sms/schedule-text-messages.md)
- [Send Bulk Text Messages](https://support.getskara.ai/built-in-calling-and-text/texts-sms/send-bulk-text-messages.md)
- [Sending Text to a number](https://support.getskara.ai/built-in-calling-and-text/texts-sms/sending-text-to-a-number.md)
- [SMS Character Limit](https://support.getskara.ai/built-in-calling-and-text/texts-sms/sms-character-limit.md)
- [SMS Rates](https://support.getskara.ai/built-in-calling-and-text/texts-sms/sms-rates.md)
- [Text Conversation View](https://support.getskara.ai/built-in-calling-and-text/texts-sms/text-conversation-view.md)
- [Text Messaging Service](https://support.getskara.ai/built-in-calling-and-text/texts-sms/text-messaging-service.md)
- [Text Messaging Templates](https://support.getskara.ai/built-in-calling-and-text/texts-sms/text-messaging-templates.md)
- [Basic Network Sanity](https://support.getskara.ai/built-in-calling-and-text/troubleshooting/basic-network-sanity.md)
- [Can't hear sound for calls?](https://support.getskara.ai/built-in-calling-and-text/troubleshooting/cant-hear-sound-for-calls.md)
- [IP’s and Port’s to be Whitelisted in case of Firewall restrictions](https://support.getskara.ai/built-in-calling-and-text/troubleshooting/ips-and-ports-to-be-whitelisted-in-case-of-firewall-restrictions.md)
- [Network Speed Test](https://support.getskara.ai/built-in-calling-and-text/troubleshooting/network-speed-test.md)
- [The caller IDs of the incoming calls I receive are incorrect. Why is that?](https://support.getskara.ai/built-in-calling-and-text/troubleshooting/the-caller-ids-of-the-incoming-calls-i-receive-are-incorrect-why-is-that.md)
- [Troubleshoot Calling](https://support.getskara.ai/built-in-calling-and-text/troubleshooting/troubleshoot-calling.md)
- [Twilio Network Test](https://support.getskara.ai/built-in-calling-and-text/troubleshooting/twilio-network-test.md)
- [Why do some SMS recipients see a Sender ID that is not my Salesmate number?](https://support.getskara.ai/built-in-calling-and-text/troubleshooting/why-do-some-sms-recipients-see-a-sender-id-that-is-not-my-salesmate-number.md)
- [Calling - Basic Operations ( Make/ Receive Calls )](https://support.getskara.ai/built-in-calling-and-text/voice-overview/calling-basic-operations-make-receive-calls.md)
- [Documents required for Calling Activation](https://support.getskara.ai/built-in-calling-and-text/voice-overview/documents-required-for-calling-activation.md)
- [Getting calls from these strange numbers?](https://support.getskara.ai/built-in-calling-and-text/voice-overview/getting-calls-from-these-strange-numbers.md)
- [How do you add / purchase phone numbers?](https://support.getskara.ai/built-in-calling-and-text/voice-overview/how-do-you-add-purchase-phone-numbers.md)
- [How do you enable the calling app?](https://support.getskara.ai/built-in-calling-and-text/voice-overview/how-do-you-enable-the-calling-app.md)
- [How to Add Call Logs](https://support.getskara.ai/built-in-calling-and-text/voice-overview/how-to-add-call-logs.md)
- [Introduction to Salesmate Calling](https://support.getskara.ai/built-in-calling-and-text/voice-overview/introduction-to-salesmate-calling.md)
- [Know Your Customer (KYC) in the United Kingdom](https://support.getskara.ai/built-in-calling-and-text/voice-overview/know-your-customer-kyc-in-the-united-kingdom.md)
- [Salesmate supported international phone number availability and their capabilities](https://support.getskara.ai/built-in-calling-and-text/voice-overview/salesmate-supported-international-phone-number-availability-and-their-capabilities.md)
- [Voicemail Drop](https://support.getskara.ai/built-in-calling-and-text/voice-overview/voicemail-drop.md)
- [What are the call recording laws?](https://support.getskara.ai/built-in-calling-and-text/voice-overview/what-are-the-call-recording-laws.md)
- [How to block/unblock a contact in Skara](https://support.getskara.ai/chats/additional-information/how-to-blockunblock-a-contact-in-salesmate.md)
- [How to do website tracking in Skara?](https://support.getskara.ai/chats/additional-information/how-to-do-website-tracking-in-salesmate.md)
- [Supported attachment types](https://support.getskara.ai/chats/additional-information/supported-attachment-types.md)
- [Website Tracking in Skara ](https://support.getskara.ai/chats/additional-information/website-tracking-in-salesmate.md)
- [What is contact impersonation](https://support.getskara.ai/chats/additional-information/what-is-contact-impersonation.md)
- [Configure Chats appearance](https://support.getskara.ai/chats/configuring-the-salesmate-chats/configure-chats-appearance.md)
- [Configure your office hours and availability](https://support.getskara.ai/chats/configuring-the-salesmate-chats/configure-your-office-hours-and-availability.md)
- [Conversation rating by end users - Skara Chats](https://support.getskara.ai/chats/configuring-the-salesmate-chats/conversation-rating-by-end-users-salesmate-chats.md)
- [How to configure email requirement to start conversation?](https://support.getskara.ai/chats/configuring-the-salesmate-chats/how-to-configure-email-requirement-to-start-conversation.md)
- [How to Enable/Disable sounds for Chats?](https://support.getskara.ai/chats/configuring-the-salesmate-chats/how-to-enabledisable-sounds-for-chats.md)
- [How to include Bot Messages in the Chat?](https://support.getskara.ai/chats/configuring-the-salesmate-chats/how-to-include-bot-messages-in-the-chat.md)
- [Manage who can start a conversation via Chats](https://support.getskara.ai/chats/configuring-the-salesmate-chats/manage-who-can-start-a-conversation-via-chats.md)
- [Prevent replies to a closed conversation](https://support.getskara.ai/chats/configuring-the-salesmate-chats/prevent-replies-to-a-closed-conversation.md)
- [Setting up a custom Launcher Icon](https://support.getskara.ai/chats/configuring-the-salesmate-chats/setting-up-a-custom-launcher-icon.md)
- [Setting up the welcome message](https://support.getskara.ai/chats/configuring-the-salesmate-chats/setting-up-the-welcome-message.md)
- [View Canned Response Insights](https://support.getskara.ai/chats/insights/view-canned-response-insights.md)
- [Activating the Skara Chats](https://support.getskara.ai/chats/installing-salesmate-chats/activating-the-salesmate-chats.md)
- [Chats - JS API Methods](https://support.getskara.ai/chats/installing-salesmate-chats/chats-js-api-methods.md)
- [How to Add Viewed Product Tracking](https://support.getskara.ai/chats/installing-salesmate-chats/how-to-add-viewed-product-tracking.md)
- [Installing Chats on your Android App](https://support.getskara.ai/chats/installing-salesmate-chats/installing-chats-on-your-android-app.md)
- [Installing Chats on your iOS App](https://support.getskara.ai/chats/installing-salesmate-chats/installing-chats-on-your-ios-app.md)
- [Difference between visitor, contact and verified contact?](https://support.getskara.ai/chats/introduction-to-salesmate-chats/difference-between-visitor-contact-and-verified-contact.md)
- [Salesmate Chats Licenses and Cost](https://support.getskara.ai/chats/introduction-to-salesmate-chats/salesmate-chats-licenses-and-cost.md)
- [What is Salesmate Chats?](https://support.getskara.ai/chats/introduction-to-salesmate-chats/what-is-salesmate-chats.md)
- [Personalize Assignment Preferences](https://support.getskara.ai/chats/manage-chat-preferences/personalize-assignment-preferences.md)
- [Personalize Chats Inbox](https://support.getskara.ai/chats/manage-chat-preferences/personalize-chats-inbox.md)
- [Setup notification preferences for chat messages](https://support.getskara.ai/chats/manage-chat-preferences/setup-notification-preferences-for-chat-messages.md)
- [Android SDK - Configuration](https://support.getskara.ai/chats/salesmate-chat-sdks/android-sdk-configuration.md)
- [Android SDK - Installation](https://support.getskara.ai/chats/salesmate-chat-sdks/android-sdk-installation.md)
- [Android SDK - Push Notifications (FCM)](https://support.getskara.ai/chats/salesmate-chat-sdks/android-sdk-push-notifications-fcm.md)
- [iOS SDK - Configuration](https://support.getskara.ai/chats/salesmate-chat-sdks/ios-sdk-configuration.md)
- [iOS SDK - Installation](https://support.getskara.ai/chats/salesmate-chat-sdks/ios-sdk-installation.md)
- [iOS SDK - Push Notifications](https://support.getskara.ai/chats/salesmate-chat-sdks/ios-sdk-push-notifications.md)
- [Skara Chat SDKs](https://support.getskara.ai/chats/salesmate-chat-sdks/salesmate-chat-sdks.md)
- [Configure if your customer can send attachments via Unified Inbox](https://support.getskara.ai/chats/secure-your-workspace/configure-if-your-customer-can-send-attachments-via-chats.md)
- [Whitelist your trusted domain for Unified inbox](https://support.getskara.ai/chats/secure-your-workspace/whitelist-your-trusted-domain-for-chats.md)
- [Allow Users to view Chat Conversations & Events (Read-Only mode)](https://support.getskara.ai/chats/working-with-salesmate-chats/allow-users-to-view-chat-conversations-events-read-only-mode.md)
- [Assign conversation to user or a team](https://support.getskara.ai/chats/working-with-salesmate-chats/assign-conversation-to-user-or-a-team.md)
- [Bulk operations for Unified inbox conversations](https://support.getskara.ai/chats/working-with-salesmate-chats/bulk-operations-for-chat-conversations.md)
- [Unified Inbox filters and counts](https://support.getskara.ai/chats/working-with-salesmate-chats/chat-filters-and-counts.md)
- [Unified Inbox Permissions](https://support.getskara.ai/chats/working-with-salesmate-chats/chat-permissions.md)
- [Creating and Managing Canned Responses](https://support.getskara.ai/chats/working-with-salesmate-chats/creating-and-managing-canned-responses.md)
- [Download Chat Transcript](https://support.getskara.ai/chats/working-with-salesmate-chats/download-chat-transcript.md)
- [Email Forwarding to Unified Inbox](https://support.getskara.ai/chats/working-with-salesmate-chats/email-forwarding-to-chat-inbox.md)
- [How to delete a reply/note in Salesmate Chat?](https://support.getskara.ai/chats/working-with-salesmate-chats/how-to-delete-a-replynote-in-salesmate-chat.md)
- [How to link a deal with the conversation?](https://support.getskara.ai/chats/working-with-salesmate-chats/how-to-link-a-deal-with-the-conversation.md)
- [Ignore internal email addresses](https://support.getskara.ai/chats/working-with-salesmate-chats/ignore-internal-email-addresses.md)
- [Link or Unlink Contact from the Unified inbox Conversation](https://support.getskara.ai/chats/working-with-salesmate-chats/link-or-unlink-contact-from-the-chat-conversation.md)
- [Make conversations via email](https://support.getskara.ai/chats/working-with-salesmate-chats/make-conversations-via-email.md)
- [Manage group conversations](https://support.getskara.ai/chats/working-with-salesmate-chats/manage-group-conversations.md)
- [Manage Skara Unified Inbox licenses](https://support.getskara.ai/chats/working-with-salesmate-chats/manage-salesmate-chat-licenses.md)
- [Prioritize the conversations](https://support.getskara.ai/chats/working-with-salesmate-chats/prioritize-the-conversations.md)
- [Search and Filter the conversations](https://support.getskara.ai/chats/working-with-salesmate-chats/search-and-filter-the-conversations.md)
- [Send Outbound Chat to the Contact](https://support.getskara.ai/chats/working-with-salesmate-chats/send-outbound-chat-to-the-contact.md)
- [Set Away Mode](https://support.getskara.ai/chats/working-with-salesmate-chats/set-away-mode.md)
- [Share Unified Inbox Transcript with your customers](https://support.getskara.ai/chats/working-with-salesmate-chats/share-chat-transcript-with-your-customers.md)
- [Snooze a conversation](https://support.getskara.ai/chats/working-with-salesmate-chats/snooze-a-conversation.md)
- [Sort the conversations](https://support.getskara.ai/chats/working-with-salesmate-chats/sort-the-conversations.md)
- [Start conversations via email](https://support.getskara.ai/chats/working-with-salesmate-chats/start-conversations-via-email.md)
- [Tagging the conversations](https://support.getskara.ai/chats/working-with-salesmate-chats/tagging-the-conversations.md)
- [Track Custom Events](https://support.getskara.ai/chats/working-with-salesmate-chats/track-custom-events.md)
- [Using notes and mentions inside Unified Inbox conversations](https://support.getskara.ai/chats/working-with-salesmate-chats/using-notes-and-mentions-inside-chat-conversations.md)
- [View Associated Conversations in Company Layout](https://support.getskara.ai/chats/working-with-salesmate-chats/view-associated-conversations-in-company-layout.md)
- [View Recent Conversations and Recent Page Views](https://support.getskara.ai/chats/working-with-salesmate-chats/view-recent-conversations-and-recent-page-views.md)
- [View Teammates Availability](https://support.getskara.ai/chats/working-with-salesmate-chats/view-teammates-availability.md)
- [How to add a company?](https://support.getskara.ai/contacts-and-companies/company/how-to-add-a-company.md)
- [Can I disable the Company module?](https://support.getskara.ai/contacts-and-companies/contacts-company-faqs/can-i-disable-the-company-module.md)
- [How to Add New Contact/ Company Types inside Salesmate?](https://support.getskara.ai/contacts-and-companies/contacts-company-faqs/how-to-add-new-contact-company-types-inside-salesmate.md)
- [How to avoid contact duplication?](https://support.getskara.ai/contacts-and-companies/contacts-company-faqs/how-to-avoid-contact-duplication.md)
- [How to Edit or Delete Contact Type inside Salesmate?](https://support.getskara.ai/contacts-and-companies/contacts-company-faqs/how-to-edit-or-delete-contact-type-inside-salesmate.md)
- [Why does Salesmate not offer Google Contact Sync?](https://support.getskara.ai/contacts-and-companies/contacts-company-faqs/why-does-salesmate-not-offer-google-contact-sync.md)
- [Adding Google Contacts](https://support.getskara.ai/contacts-and-companies/contacts/adding-google-contacts.md)
- [Contact Types](https://support.getskara.ai/contacts-and-companies/contacts/contact-types.md)
- [How to add a Contact?](https://support.getskara.ai/contacts-and-companies/contacts/how-to-add-a-contact.md)
- [How to Delete Contacts](https://support.getskara.ai/contacts-and-companies/contacts/how-to-delete-contacts.md)
- [How to merge duplicate Contacts?](https://support.getskara.ai/contacts-and-companies/contacts/how-to-merge-duplicate-contacts.md)
- [Navigation between the Records](https://support.getskara.ai/contacts-and-companies/contacts/navigation-between-the-records.md)
- [What are contacts?](https://support.getskara.ai/contacts-and-companies/contacts/what-are-contacts.md)
- [Chat Journey - Insights](https://support.getskara.ai/conversation-reports/chat-journey-insights.md)
- [Conversation Count by Referral URL](https://support.getskara.ai/conversation-reports/conversation-count-by-referral-url.md)
- [Conversation Count by Source URL](https://support.getskara.ai/conversation-reports/conversation-count-by-source-url.md)
- [Conversation Leaderboard](https://support.getskara.ai/conversation-reports/conversation-leaderboard.md)
- [Conversation Performance](https://support.getskara.ai/conversation-reports/conversation-performance.md)
- [Overview of Chats by Browsers](https://support.getskara.ai/conversation-reports/overview-of-chats-by-browsers.md)
- [Overview of Chats by Devices](https://support.getskara.ai/conversation-reports/overview-of-chats-by-devices.md)
- [Overview of Chats by OS (operating system)](https://support.getskara.ai/conversation-reports/overview-of-chats-by-os-operating-system.md)
- [Ratings over time](https://support.getskara.ai/conversation-reports/ratings-over-time.md)
- [Remarks from Contacts](https://support.getskara.ai/conversation-reports/remarks-from-contacts.md)
- [Time to close the conversation by user](https://support.getskara.ai/conversation-reports/time-to-close-the-conversation-by-user.md)
- [Time to reply conversation by the team over time](https://support.getskara.ai/conversation-reports/time-to-reply-conversation-by-the-team-over-time.md)
- [Time to reply conversation by user](https://support.getskara.ai/conversation-reports/time-to-reply-conversation-by-user.md)
- [Total closed conversations by user](https://support.getskara.ai/conversation-reports/total-closed-conversations-by-user.md)
- [Introduction Duplicate Management](https://support.getskara.ai/duplicate-management/overview/introduction-duplicate-management.md)
- [Activating/Deactivating Duplicate Rule](https://support.getskara.ai/duplicate-management/working-with-duplicate-management/activatingdeactivating-duplicate-rule.md)
- [How to Create Duplicate Rules](https://support.getskara.ai/duplicate-management/working-with-duplicate-management/how-to-create-duplicate-rules.md)
- [Manage Duplicate Rule](https://support.getskara.ai/duplicate-management/working-with-duplicate-management/manage-duplicate-rule.md)
- [Potential Duplicate Widget](https://support.getskara.ai/duplicate-management/working-with-duplicate-management/potential-duplicate-widget.md)
- [A/B Test Results](https://support.getskara.ai/email-campaign/campaign-insights/ab-test-results.md)
- [Email Campaign Performance Insights](https://support.getskara.ai/email-campaign/campaign-insights/email-campaign-performance-insights.md)
- [Email Opened Over Time](https://support.getskara.ai/email-campaign/campaign-insights/email-opened-over-time.md)
- [Email Overview](https://support.getskara.ai/email-campaign/campaign-insights/email-overview.md)
- [Email Performance Over Time](https://support.getskara.ai/email-campaign/campaign-insights/email-performance-over-time.md)
- [How to get Recipient Insights](https://support.getskara.ai/email-campaign/campaign-insights/how-to-get-recipient-insights.md)
- [How to get the Content Insights](https://support.getskara.ai/email-campaign/campaign-insights/how-to-get-the-content-insights.md)
- [Journey Email Insights](https://support.getskara.ai/email-campaign/campaign-insights/journey-email-insights.md)
- [Open Tracking by Top Locations](https://support.getskara.ai/email-campaign/campaign-insights/open-tracking-by-top-locations.md)
- [How to Import Communication Consents](https://support.getskara.ai/email-campaign/capture-consent/how-to-import-communication-consents.md)
- [Webform Consent](https://support.getskara.ai/email-campaign/capture-consent/webform-consent.md)
- [Getting started with Email Campaigns](https://support.getskara.ai/email-campaign/configuring-email-campaign/getting-started-with-email-campaigns.md)
- [How to create Campaign Templates](https://support.getskara.ai/email-campaign/configuring-email-campaign/how-to-create-campaign-templates.md)
- [How to use Campaign A/B Testing](https://support.getskara.ai/email-campaign/configuring-email-campaign/how-to-use-campaign-ab-testing.md)
- [How to use Journey Emails](https://support.getskara.ai/email-campaign/configuring-email-campaign/how-to-use-journey-emails.md)
- [Managing Email Campaign](https://support.getskara.ai/email-campaign/configuring-email-campaign/managing-email-campaign.md)
- [Managing Journey Emails](https://support.getskara.ai/email-campaign/configuring-email-campaign/managing-journey-emails.md)
- [Sending Transactional Emails using Journey Emails](https://support.getskara.ai/email-campaign/configuring-email-campaign/sending-transactional-emails-using-journey-emails.md)
- [Universal Blocks](https://support.getskara.ai/email-campaign/configuring-email-campaign/universal-blocks.md)
- [Universal Layouts for Email Campaign Templates](https://support.getskara.ai/email-campaign/configuring-email-campaign/universal-layouts-for-email-campaign-templates.md)
- [Variables in Universal Layouts and Blocks](https://support.getskara.ai/email-campaign/configuring-email-campaign/variables-in-universal-layouts-and-blocks.md)
- [Email Campaign FAQ's](https://support.getskara.ai/email-campaign/email-campaign-faqs/email-campaign-faqs.md)
- [Filter Contacts based on Email Campaign](https://support.getskara.ai/email-campaign/email-campaign-faqs/filter-contacts-based-on-email-campaign.md)
- [Email Campaign Consent](https://support.getskara.ai/email-campaign/organizing-email-campaigns/email-campaign-consent.md)
- [Email Campaign Subscription Types](https://support.getskara.ai/email-campaign/organizing-email-campaigns/email-campaign-subscription-types.md)
- [Email Marketing Footer](https://support.getskara.ai/email-campaign/organizing-email-campaigns/email-marketing-footer.md)
- [How to Set-Up a new subscription Type in different languages](https://support.getskara.ai/email-campaign/organizing-email-campaigns/how-to-set-up-a-new-subscription-type-in-different-languages.md)
- [View Email Subscriptions](https://support.getskara.ai/email-campaign/organizing-email-campaigns/view-email-subscriptions.md)
- [Email Campaign Plans & Pricing](https://support.getskara.ai/email-campaign/overview/email-campaign-plans-pricing.md)
- [Email Campaign Roles & Permissions](https://support.getskara.ai/email-campaign/overview/email-campaign-roles-permissions.md)
- [Marketing Contacts Usage](https://support.getskara.ai/email-campaign/overview/marketing-contacts-usage.md)
- [What is Campaign Management?](https://support.getskara.ai/email-campaign/overview/what-is-campaign-management.md)
- [Customize your link tracking and email tracking URLs](https://support.getskara.ai/emails/email-delivery/customize-your-link-tracking-and-email-tracking-urls.md)
- [DKIM Verification Failure - Possible Reasons](https://support.getskara.ai/emails/email-delivery/dkim-verification-failure-possible-reasons.md)
- [How does Email Open, Click tracking and Unsubscribe work](https://support.getskara.ai/emails/email-delivery/how-does-email-open-click-tracking-and-unsubscribe-work.md)
- [How to create a DKIM for your Godaddy domains?](https://support.getskara.ai/emails/email-delivery/how-to-create-a-dkim-for-your-godaddy-domains.md)
- [How to create a DKIM record for your domains?](https://support.getskara.ai/emails/email-delivery/how-to-create-a-dkim-record-for-your-domains.md)
- [How to Re-Authorize your Email Account](https://support.getskara.ai/emails/email-delivery/how-to-re-authorize-your-email-account.md)
- [Lead Parsing via Email](https://support.getskara.ai/emails/email-delivery/lead-parsing-via-email.md)
- [Setting up SSL for click tracking](https://support.getskara.ai/emails/email-delivery/setting-up-ssl-for-click-tracking.md)
- [Can I attach files to email templates so I don't have to add it every time I send one?](https://support.getskara.ai/emails/faqs/can-i-attach-files-to-email-templates-so-i-dont-have-to-add-it-every-time-i-send-one.md)
- [Email Best Practices](https://support.getskara.ai/emails/faqs/email-best-practices.md)
- [Email Integration - Tracking Email Conversations, Signature and Sharing Policy](https://support.getskara.ai/emails/faqs/email-integration-tracking-email-conversations-signature-and-sharing-policy.md)
- [Filter contacts by email usage](https://support.getskara.ai/emails/faqs/filter-contacts-by-email-usage.md)
- [How are emails threaded in Salesmate?](https://support.getskara.ai/emails/faqs/how-are-emails-threaded-in-salesmate.md)
- [How do I connect incoming emails to contacts?](https://support.getskara.ai/emails/faqs/how-do-i-connect-incoming-emails-to-contacts.md)
- [How do I connect incoming emails to deals?](https://support.getskara.ai/emails/faqs/how-do-i-connect-incoming-emails-to-deals.md)
- [How do I setup my alias email account in Salesmate?](https://support.getskara.ai/emails/faqs/how-do-i-setup-my-alias-email-account-in-salesmate.md)
- [How To Add Custom Greetings In the Email Template?](https://support.getskara.ai/emails/faqs/how-to-add-custom-greetings-in-the-email-template.md)
- [How to Embed Video in Email](https://support.getskara.ai/emails/faqs/how-to-embed-video-in-email.md)
- [How to overcome an “Authorization with Gmail failed” error](https://support.getskara.ai/emails/faqs/how-to-overcome-an-authorization-with-gmail-failed-error.md)
- [How to Set a Default Email Signature for your Connected Emails](https://support.getskara.ai/emails/faqs/how-to-set-a-default-email-signature-for-your-connected-emails.md)
- [How to use Unsubscribe link in Email Templates](https://support.getskara.ai/emails/faqs/how-to-use-unsubscribe-link-in-email-templates.md)
- [Use Amazon Simple Email Service (SES) to send emails](https://support.getskara.ai/emails/faqs/use-amazon-simple-email-service-ses-to-send-emails.md)
- [Use SendGrid SMTP to send emails](https://support.getskara.ai/emails/faqs/use-sendgrid-smtp-to-send-emails.md)
- [Why email tracking doesn't always work?](https://support.getskara.ai/emails/faqs/why-email-tracking-doesnt-always-work.md)
- [Why my emails show up under the wrong deal?](https://support.getskara.ai/emails/faqs/why-my-emails-show-up-under-the-wrong-deal.md)
- [How to Add Today's Date in an Email Template?](https://support.getskara.ai/emails/managing-email-templates/how-to-add-todays-date-in-an-email-template.md)
- [How to Create Email Templates](https://support.getskara.ai/emails/managing-email-templates/how-to-create-email-templates.md)
- [How to Create Email Templates with Attributes](https://support.getskara.ai/emails/managing-email-templates/how-to-create-email-templates-with-attributes.md)
- [Inserting Dynamic Attributes in Email Templates](https://support.getskara.ai/emails/managing-email-templates/inserting-dynamic-attributes-in-email-templates.md)
- [Inserting Numeric Operators in Email Template using liquid js](https://support.getskara.ai/emails/managing-email-templates/inserting-numeric-operators-in-email-template-using-liquid-js.md)
- [Inserting Text Functions in an Email Template](https://support.getskara.ai/emails/managing-email-templates/inserting-text-functions-in-an-email-template.md)
- [Managing Email Content Properties](https://support.getskara.ai/emails/managing-email-templates/managing-email-content-properties.md)
- [Spintax Email](https://support.getskara.ai/emails/managing-email-templates/spintax-email.md)
- [Configuring Gmail Group account in Salesmate](https://support.getskara.ai/emails/personal-inbox/configuring-gmail-group-account-in-salesmate.md)
- [Email Preferences (Privacy and Sharing)](https://support.getskara.ai/emails/personal-inbox/email-preferences-privacy-and-sharing.md)
- [Full Email Sync](https://support.getskara.ai/emails/personal-inbox/full-email-sync.md)
- [Setting up SMTP and BCC in Salesmate](https://support.getskara.ai/emails/personal-inbox/setting-up-smtp-and-bcc-in-salesmate.md)
- [Sign in using App Passwords - Gmail SMTP](https://support.getskara.ai/emails/personal-inbox/sign-in-using-app-passwords-gmail-smtp.md)
- [Chrome Extension for Salesmate](https://support.getskara.ai/emails/sales-inbox/chrome-extension-for-salesmate.md)
- [Email Media Manager](https://support.getskara.ai/emails/sales-inbox/email-media-manager.md)
- [How can I setup Daily Digest email?](https://support.getskara.ai/emails/sales-inbox/how-can-i-setup-daily-digest-email.md)
- [How do I set up my email signature in Salesmate?](https://support.getskara.ai/emails/sales-inbox/how-do-i-set-up-my-email-signature-in-salesmate.md)
- [How to Send/Schedule Bulk Emails to my leads & contacts?](https://support.getskara.ai/emails/sales-inbox/how-to-sendschedule-bulk-emails-to-my-leads-contacts.md)
- [Set activity reminders from Email](https://support.getskara.ai/emails/sales-inbox/set-activity-reminders-from-email.md)
- [Filter Emails in Team Inbox](https://support.getskara.ai/emails/team-inbox/filter-emails-in-team-inbox.md)
- [Setting up your Team Inbox](https://support.getskara.ai/emails/team-inbox/setting-up-your-team-inbox.md)
- [Working with Team Inbox](https://support.getskara.ai/emails/team-inbox/working-with-team-inbox.md)
- [Import data from HubSpot CRM](https://support.getskara.ai/import-30/import-data-from-hubspot-crm.md)
- [Import data from Pipedrive CRM](https://support.getskara.ai/import-30/import-data-from-pipedrive-crm.md)
- [Learn more about import using a file](https://support.getskara.ai/import-30/learn-more-about-import-using-a-file.md)
- [Salesmate Import FAQ's](https://support.getskara.ai/import-30/salesmate-import-faqs.md)
- [Introduction](https://support.getskara.ai/index.md): Welcome to Skara! Explore how our AI Pilots and Agents allow you to automate complex tasks from live chat support to voice conversations, text follow-ups, and all with a low-code interface and token-based usage. Dive into the sections below to get started.
- [Create and Organize Knowledge Base](https://support.getskara.ai/knowledge-base-system/configuring-knowledge-base/create-and-organize-knowledge-base.md)
- [How to Create Category](https://support.getskara.ai/knowledge-base-system/configuring-knowledge-base/how-to-create-category.md)
- [How to Delete Category](https://support.getskara.ai/knowledge-base-system/configuring-knowledge-base/how-to-delete-category.md)
- [How to delete Knowledge Base](https://support.getskara.ai/knowledge-base-system/configuring-knowledge-base/how-to-delete-knowledge-base.md)
- [How to Move Articles](https://support.getskara.ai/knowledge-base-system/configuring-knowledge-base/how-to-move-articles.md)
- [How to Reorder Categories & Articles](https://support.getskara.ai/knowledge-base-system/configuring-knowledge-base/how-to-reorder-categories-articles.md)
- [How to Update Category](https://support.getskara.ai/knowledge-base-system/configuring-knowledge-base/how-to-update-category.md)
- [Knowledge Base - Data Sources](https://support.getskara.ai/knowledge-base-system/configuring-knowledge-base/knowledge-base-data-sources.md)
- [Knowledge Base - Settings](https://support.getskara.ai/knowledge-base-system/configuring-knowledge-base/knowledge-base-settings.md)
- [Bulk Operations On Knowledge Base Articles](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/bulk-operations-on-knowledge-base-articles.md)
- [Formatting Knowledge Base Articles](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/formatting-knowledge-base-articles.md)
- [How to Archive Knowledge Base Articles](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/how-to-archive-knowledge-base-articles.md)
- [How to Clone Knowledge Base Article](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/how-to-clone-knowledge-base-article.md)
- [How to Create Knowledge Base Article](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/how-to-create-knowledge-base-article.md)
- [How to Delete Knowledge Base Article](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/how-to-delete-knowledge-base-article.md)
- [How to Edit Knowledge Base Article](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/how-to-edit-knowledge-base-article.md)
- [How to Publish Knowledge Base Article](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/how-to-publish-knowledge-base-article.md)
- [How to Unarchive Knowledge Base Articles](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/how-to-unarchive-knowledge-base-articles.md)
- [How to Unpublish Knowledge Base Article](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/how-to-unpublish-knowledge-base-article.md)
- [How to View Knowledge Base Article Details](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/how-to-view-knowledge-base-article-details.md)
- [Knowledge Base Article Version History](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/knowledge-base-article-version-history.md)
- [Knowledge Base Articles Listing](https://support.getskara.ai/knowledge-base-system/create-knowledge-base-articles/knowledge-base-articles-listing.md)
- [Articles Space in Chat widget](https://support.getskara.ai/knowledge-base-system/import-and-export/articles-space-in-chat-widget.md)
- [Copilot Settings](https://support.getskara.ai/knowledge-base-system/import-and-export/copilot-settings.md)
- [Export Articles](https://support.getskara.ai/knowledge-base-system/import-and-export/export-articles.md)
- [Import Articles from a CSV](https://support.getskara.ai/knowledge-base-system/import-and-export/import-articles-from-a-csv.md)
- [Share Articles in Chat](https://support.getskara.ai/knowledge-base-system/import-and-export/share-articles-in-chat.md)
- [Viewing Articles on Messenger](https://support.getskara.ai/knowledge-base-system/import-and-export/viewing-articles-on-messenger.md)
- [Average Time Spent](https://support.getskara.ai/knowledge-base-system/knowledge-base-insights/average-time-spent.md)
- [Knowledgebase FAQs](https://support.getskara.ai/knowledge-base-system/knowledge-base-insights/knowledgebase-faqs.md)
- [Searches with No Results](https://support.getskara.ai/knowledge-base-system/knowledge-base-insights/searches-with-no-results.md)
- [Top 10 Searches](https://support.getskara.ai/knowledge-base-system/knowledge-base-insights/top-10-searches.md)
- [Total Number of Clicks](https://support.getskara.ai/knowledge-base-system/knowledge-base-insights/total-number-of-clicks.md)
- [Total Number of Searches](https://support.getskara.ai/knowledge-base-system/knowledge-base-insights/total-number-of-searches.md)
- [User Feedback - If they liked or disliked the article](https://support.getskara.ai/knowledge-base-system/knowledge-base-insights/user-feedback-if-they-liked-or-disliked-the-article.md)
- [Introduction to Knowledge Base](https://support.getskara.ai/knowledge-base-system/overview/introduction-to-knowledge-base.md)
- [Knowledge Base Pricing & Limitations](https://support.getskara.ai/knowledge-base-system/overview/knowledge-base-pricing-limitations.md)
- [Knowledge Base Roles and Permissions](https://support.getskara.ai/knowledge-base-system/overview/knowledge-base-roles-and-permissions.md)
- [Choose additional calendars to avoid Double-Booking](https://support.getskara.ai/meeting-scheduler/availability/choose-additional-calendars-to-avoid-double-booking.md)
- [Custom availability](https://support.getskara.ai/meeting-scheduler/availability/custom-availability.md)
- [Manage Global Availability](https://support.getskara.ai/meeting-scheduler/availability/manage-global-availability.md)
- [Understand different Availability options for a Meeting Scheduler](https://support.getskara.ai/meeting-scheduler/availability/understand-different-availability-options-for-a-meeting-scheduler.md)
- [Change Ownership of Meeting ](https://support.getskara.ai/meeting-scheduler/create-and-manage/change-ownership-of-meeting-scheduler.md)
- [Clone Meeting Scheduler](https://support.getskara.ai/meeting-scheduler/create-and-manage/clone-meeting-scheduler.md)
- [Create a Group Meeting Scheduler link](https://support.getskara.ai/meeting-scheduler/create-and-manage/create-a-group-meeting-scheduler-link.md)
- [Create a Personal Meeting Scheduler link](https://support.getskara.ai/meeting-scheduler/create-and-manage/create-a-personal-meeting-scheduler-link.md)
- [Create a Round Robin Meeting Scheduler link](https://support.getskara.ai/meeting-scheduler/create-and-manage/create-a-round-robin-meeting-scheduler-link.md)
- [Create a Team Meeting Scheduler link](https://support.getskara.ai/meeting-scheduler/create-and-manage/create-a-team-meeting-scheduler-link.md)
- [Customize Meeting Greetings](https://support.getskara.ai/meeting-scheduler/create-and-manage/customize-meeting-greetings.md)
- [Delete Meeting Scheduler](https://support.getskara.ai/meeting-scheduler/create-and-manage/delete-meeting-scheduler.md)
- [Enable or Disable Meeting Scheduler](https://support.getskara.ai/meeting-scheduler/create-and-manage/enable-or-disable-meeting-scheduler.md)
- [Invite Questions for the Meeting Scheduler](https://support.getskara.ai/meeting-scheduler/create-and-manage/invite-questions-for-the-meeting-scheduler.md)
- [Manage Email Notifications for Meeting Scheduler](https://support.getskara.ai/meeting-scheduler/create-and-manage/manage-email-notifications-for-meeting-scheduler.md)
- [Advanced Embed options for Meeting Scheduler](https://support.getskara.ai/meeting-scheduler/embed-and-sharing/advanced-embed-options-for-meeting-scheduler.md)
- [Embed Meeting Scheduler to your website](https://support.getskara.ai/meeting-scheduler/embed-and-sharing/embed-meeting-scheduler-to-your-website.md)
- [Meeting Scheduler - JS API Methods](https://support.getskara.ai/meeting-scheduler/embed-and-sharing/meeting-scheduler-js-api-methods.md)
- [Share meeting scheduler link](https://support.getskara.ai/meeting-scheduler/embed-and-sharing/share-meeting-scheduler-link.md)
- [Share your availability over email for Meeting Scheduler](https://support.getskara.ai/meeting-scheduler/embed-and-sharing/share-your-availability-over-email-for-meeting-scheduler.md)
- [Meeting Scheduler](https://support.getskara.ai/meeting-scheduler/overview/meeting-scheduler.md)
- [Meeting scheduler Pricing and Packaging](https://support.getskara.ai/meeting-scheduler/overview/meeting-scheduler-pricing-and-packaging.md)
- [Types of Meeting Scheduler](https://support.getskara.ai/meeting-scheduler/overview/types-of-meeting-scheduler.md)
- [Brand Book](https://support.getskara.ai/setup/accountorganization-management/brand-book.md)
- [Manage Organization Details](https://support.getskara.ai/setup/accountorganization-management/manage-organization-details.md)
- [Calculated Fields FAQ's](https://support.getskara.ai/setup/calculated-fields/calculated-fields-faqs.md)
- [Calculated Fields Plans & Limitations](https://support.getskara.ai/setup/calculated-fields/calculated-fields-plans-limitations.md)
- [General rules for Calculated Fields](https://support.getskara.ai/setup/calculated-fields/general-rules-for-calculated-fields.md)
- [How to create Calculated Fields](https://support.getskara.ai/setup/calculated-fields/how-to-create-calculated-fields.md)
- [How to Delete Calculated Fields](https://support.getskara.ai/setup/calculated-fields/how-to-delete-calculated-fields.md)
- [Introduction to Calculated Fields](https://support.getskara.ai/setup/calculated-fields/introduction-to-calculated-fields.md)
- [Creating Custom Activity Type](https://support.getskara.ai/setup/customizations/creating-custom-activity-type.md)
- [Custom Text Widget in Detail View](https://support.getskara.ai/setup/customizations/custom-text-widget-in-detail-view.md)
- [Customize the Module Create Forms](https://support.getskara.ai/setup/customizations/customize-the-module-create-forms.md)
- [Customize the Page Layout in Skara](https://support.getskara.ai/setup/customizations/customize-the-page-layout-in-salesmate.md)
- [Customize The System Modules](https://support.getskara.ai/setup/customizations/customize-the-system-modules.md)
- [Deal Pipeline and Stage Customization](https://support.getskara.ai/setup/customizations/deal-pipeline-and-stage-customization.md)
- [Enabling Sorting & Filtering for Widgets in Page Layout](https://support.getskara.ai/setup/customizations/enabling-sorting-filtering-for-widgets-in-page-layout.md)
- [Formula Case Studies](https://support.getskara.ai/setup/customizations/formula-case-studies.md)
- [Formula Fields Functions and Operators](https://support.getskara.ai/setup/customizations/formula-fields-functions-and-operators.md)
- [How do I Edit/ Delete Custom fields](https://support.getskara.ai/setup/customizations/how-do-i-edit-delete-custom-fields.md)
- [How to Add Dependancy Fields in Skara](https://support.getskara.ai/setup/customizations/how-to-add-dependancy-fields-in-salesmate.md)
- [How to Create Custom fields?](https://support.getskara.ai/setup/customizations/how-to-create-custom-fields.md)
- [How to Create New Section for Module Create Forms](https://support.getskara.ai/setup/customizations/how-to-create-new-section-for-module-create-forms.md)
- [How to Create Rating Fields](https://support.getskara.ai/setup/customizations/how-to-create-rating-fields.md)
- [How to Customize the Sidebar](https://support.getskara.ai/setup/customizations/how-to-customize-the-sidebar.md)
- [How to Move Custom Fields to Unused Section](https://support.getskara.ai/setup/customizations/how-to-move-custom-fields-to-unused-section.md)
- [How to Set Field Permission](https://support.getskara.ai/setup/customizations/how-to-set-field-permission.md)
- [How to Set Field Required Rule](https://support.getskara.ai/setup/customizations/how-to-set-field-required-rule.md)
- [How to Set Field Visibility Rule](https://support.getskara.ai/setup/customizations/how-to-set-field-visibility-rule.md)
- [Setting up Lookup Fields (Relationship Fields)](https://support.getskara.ai/setup/customizations/setting-up-lookup-fields-relationship-fields.md)
- [Tag Color Customization](https://support.getskara.ai/setup/customizations/tag-color-customization.md)
- [Tag Management](https://support.getskara.ai/setup/customizations/tag-management.md)
- [Understanding Auto Increment Field](https://support.getskara.ai/setup/customizations/understanding-auto-increment-field.md)
- [What are Formula Fields and Managing them](https://support.getskara.ai/setup/customizations/what-are-formula-fields-and-managing-them.md)
- [Exporting data from Skara](https://support.getskara.ai/setup/data-administration/exporting-data-from-salesmate.md)
- [Exporting multilingual records from Skara](https://support.getskara.ai/setup/data-administration/exporting-multilingual-records-from-salesmate.md)
- [How to avoid duplicates and merge records?](https://support.getskara.ai/setup/data-administration/how-to-avoid-duplicates-and-merge-records.md)
- [2FA (Two-factor authentication)](https://support.getskara.ai/setup/security/2fa-two-factor-authentication.md)
- [How can I reset my login password?](https://support.getskara.ai/setup/security/how-can-i-reset-my-login-password.md)
- [How to Setup Single Sign-On (SSO) using SAML](https://support.getskara.ai/setup/security/how-to-setup-single-sign-on-sso-using-saml.md)
- [Introduction to Single-Sign-On (SSO) and SAML](https://support.getskara.ai/setup/security/introduction-to-single-sign-on-sso-and-saml.md)
- [Password Policy](https://support.getskara.ai/setup/security/password-policy.md)
- [Security Monitor](https://support.getskara.ai/setup/security/security-monitor.md)
- [How to Create a Team?](https://support.getskara.ai/setup/teams/how-to-create-a-team.md)
- [How to Deactivate a Team?](https://support.getskara.ai/setup/teams/how-to-deactivate-a-team.md)
- [How to Delete a Team?](https://support.getskara.ai/setup/teams/how-to-delete-a-team.md)
- [How to Edit a Team?](https://support.getskara.ai/setup/teams/how-to-edit-a-team.md)
- [How to Filter records by Teams?](https://support.getskara.ai/setup/teams/how-to-filter-records-by-teams.md)
- [How to Reactivate a Team?](https://support.getskara.ai/setup/teams/how-to-reactivate-a-team.md)
- [Teams](https://support.getskara.ai/setup/teams/teams.md)
- [How to change or update your login credentials](https://support.getskara.ai/setup/user-management/how-to-change-or-update-your-login-credentials.md)
- [Managing Profile Permissions in Skara](https://support.getskara.ai/setup/user-management/managing-profile-permissions-in-salesmate.md)
- [Managing Seats](https://support.getskara.ai/setup/user-management/managing-seats.md)
- [Managing Security Roles in Skara](https://support.getskara.ai/setup/user-management/managing-security-roles-in-salesmate.md)
- [Managing Users in Skara](https://support.getskara.ai/setup/user-management/managing-users-in-salesmate.md)
- [Overview of User's & Security](https://support.getskara.ai/setup/user-management/overview-of-users-security.md)
- [Skara Seats](https://support.getskara.ai/setup/user-management/salesmate-seats.md)
- [Track Seats](https://support.getskara.ai/setup/user-management/track-seats.md)
- [Display Error Message Action](https://support.getskara.ai/setup/validation-rules/display-error-message-action.md)
- [How to Create Validation Rule](https://support.getskara.ai/setup/validation-rules/how-to-create-validation-rule.md)
- [How to Delete Validation Rule](https://support.getskara.ai/setup/validation-rules/how-to-delete-validation-rule.md)
- [How to Edit Validation Rule](https://support.getskara.ai/setup/validation-rules/how-to-edit-validation-rule.md)
- [Introduction to Validation Rules](https://support.getskara.ai/setup/validation-rules/introduction-to-validation-rules.md)
- [Validation Condition using Regular Expression (regex)](https://support.getskara.ai/setup/validation-rules/validation-condition-using-regular-expression-regex.md)
- [Validation Rule Listing](https://support.getskara.ai/setup/validation-rules/validation-rule-listing.md)
- [Calling Integrations with Skara](https://support.getskara.ai/setup/voice-text/calling-integrations-with-salesmate.md)
- [Managing Activity Start Dates in Smart Flow](https://support.getskara.ai/smart-flows/faqs/managing-activity-start-dates-in-smart-flow.md)
- [Smart Flow FAQs](https://support.getskara.ai/smart-flows/faqs/smart-flow-faqs.md)
- [14 Days Saas Trial](https://support.getskara.ai/smart-flows/flow-templates/14-days-saas-trial.md)
- [Automated Ticket Assignment Flow](https://support.getskara.ai/smart-flows/flow-templates/automated-ticket-assignment-flow.md)
- [Automating a Delighted NPS Survey Using Smart Flow](https://support.getskara.ai/smart-flows/flow-templates/automating-a-delighted-nps-survey-using-smart-flow.md)
- [Booking Confirmation](https://support.getskara.ai/smart-flows/flow-templates/booking-confirmation.md)
- [Collect the Feedback After the Demo](https://support.getskara.ai/smart-flows/flow-templates/collect-the-feedback-after-the-demo.md)
- [Custom Activity Reminders Using Smart Flow](https://support.getskara.ai/smart-flows/flow-templates/custom-activity-reminders-using-smart-flow.md)
- [Custom Meeting Confirmation](https://support.getskara.ai/smart-flows/flow-templates/custom-meeting-confirmation.md)
- [Customer Win Back Journey](https://support.getskara.ai/smart-flows/flow-templates/customer-win-back-journey.md)
- [Deal Stage Progress Notification](https://support.getskara.ai/smart-flows/flow-templates/deal-stage-progress-notification.md)
- [Email based Activity re-engagement](https://support.getskara.ai/smart-flows/flow-templates/email-based-activity-re-engagement.md)
- [Enroll Prospects to Sequence](https://support.getskara.ai/smart-flows/flow-templates/enroll-prospects-to-sequence.md)
- [Event Cancellation & Reschedule](https://support.getskara.ai/smart-flows/flow-templates/event-cancellation-reschedule.md)
- [Generate Review after NPS Survey](https://support.getskara.ai/smart-flows/flow-templates/generate-review-after-nps-survey.md)
- [Get Notification on Rotten Deals](https://support.getskara.ai/smart-flows/flow-templates/get-notification-on-rotten-deals.md)
- [Lead Conversion Follow-Up Emails](https://support.getskara.ai/smart-flows/flow-templates/lead-conversion-follow-up-emails.md)
- [Lost Deal Status Notification](https://support.getskara.ai/smart-flows/flow-templates/lost-deal-status-notification.md)
- [New User Welcome Flow](https://support.getskara.ai/smart-flows/flow-templates/new-user-welcome-flow.md)
- [NPS Survey for Customers (90 Days)](https://support.getskara.ai/smart-flows/flow-templates/nps-survey-for-customers-90-days.md)
- [Offer Assistance After Help Portal Visit](https://support.getskara.ai/smart-flows/flow-templates/offer-assistance-after-help-portal-visit.md)
- [Optimize Engagement Discover Your Best Day to Connect](https://support.getskara.ai/smart-flows/flow-templates/optimize-engagement-discover-your-best-day-to-connect.md)
- [Personalized Birthday Wishes](https://support.getskara.ai/smart-flows/flow-templates/personalized-birthday-wishes.md)
- [Personalized Messaging Based on Page Visit](https://support.getskara.ai/smart-flows/flow-templates/personalized-messaging-based-on-page-visit.md)
- [Re-connect with inactive Deals](https://support.getskara.ai/smart-flows/flow-templates/re-connect-with-inactive-deals.md)
- [Real Estate Automated Property Assignment to Agents](https://support.getskara.ai/smart-flows/flow-templates/real-estate-automated-property-assignment-to-agents.md)
- [Renewal Reminders using Text Messages](https://support.getskara.ai/smart-flows/flow-templates/renewal-reminders-using-text-messages.md)
- [Sales Demo: Follow-Up and Next Steps](https://support.getskara.ai/smart-flows/flow-templates/sales-demo-follow-up-and-next-steps.md)
- [Send an Email after First Purchase](https://support.getskara.ai/smart-flows/flow-templates/send-an-email-after-first-purchase.md)
- [Send Lost Deals to External app](https://support.getskara.ai/smart-flows/flow-templates/send-lost-deals-to-external-app.md)
- [Streamline Follow-Ups with Smart Flow](https://support.getskara.ai/smart-flows/flow-templates/streamline-follow-ups-with-smart-flow.md)
- [Third-Party Texting Integration](https://support.getskara.ai/smart-flows/flow-templates/third-party-texting-integration.md)
- [Flow Enrollment Condition](https://support.getskara.ai/smart-flows/managing-smart-flows/flow-enrollment-condition.md)
- [Flow Listing](https://support.getskara.ai/smart-flows/managing-smart-flows/flow-listing.md)
- [How to Change the Flow Trigger](https://support.getskara.ai/smart-flows/managing-smart-flows/how-to-change-the-flow-trigger.md)
- [How to Create New Smart Flow](https://support.getskara.ai/smart-flows/managing-smart-flows/how-to-create-new-smart-flow.md)
- [How to Create Smart Flow Variables](https://support.getskara.ai/smart-flows/managing-smart-flows/how-to-create-smart-flow-variables.md)
- [How to Delete the Flow](https://support.getskara.ai/smart-flows/managing-smart-flows/how-to-delete-the-flow.md)
- [How to Lock/ Unlock the Flow](https://support.getskara.ai/smart-flows/managing-smart-flows/how-to-lock-unlock-the-flow.md)
- [How to Pause/ Resume the Flow](https://support.getskara.ai/smart-flows/managing-smart-flows/how-to-pause-resume-the-flow.md)
- [Smart Flow Global Variables](https://support.getskara.ai/smart-flows/managing-smart-flows/smart-flow-global-variables.md)
- [Working with Manual Flows](https://support.getskara.ai/smart-flows/managing-smart-flows/working-with-manual-flows.md)
- [Working with Sub Flows](https://support.getskara.ai/smart-flows/managing-smart-flows/working-with-sub-flows.md)
- [Working with Trigger Based Smart Flows](https://support.getskara.ai/smart-flows/managing-smart-flows/working-with-trigger-based-smart-flows.md)
- [Smart Flow Enrollment Logs](https://support.getskara.ai/smart-flows/smart-flow-insights/smart-flow-enrollment-logs.md)
- [Smart Flow - Healthboard](https://support.getskara.ai/smart-flows/smart-flow-insights/smart-flow-healthboard.md)
- [Smart Flow Insights](https://support.getskara.ai/smart-flows/smart-flow-insights/smart-flow-insights.md)
- [Smart Flow Live View](https://support.getskara.ai/smart-flows/smart-flow-insights/smart-flow-live-view.md)
- [Smart Flow Settings](https://support.getskara.ai/smart-flows/smart-flow-insights/smart-flow-settings.md)
- [Smart Flow Version History](https://support.getskara.ai/smart-flows/smart-flow-insights/smart-flow-version-history.md)
- [Introduction to Smart Flow](https://support.getskara.ai/smart-flows/smart-flow-overview/introduction-to-smart-flow.md)
- [Smart Flows Plans & Pricing](https://support.getskara.ai/smart-flows/smart-flow-overview/smart-flows-plans-pricing.md)
- [What are Smart Flow credits and how it is consumed](https://support.getskara.ai/smart-flows/smart-flow-overview/what-are-smart-flow-credits-and-how-it-is-consumed.md)
- [A/B Split](https://support.getskara.ai/smart-flows/smart-flows-actions/ab-split.md)
- [Add to List](https://support.getskara.ai/smart-flows/smart-flows-actions/add-to-list.md)
- [API Call/ Webhook](https://support.getskara.ai/smart-flows/smart-flows-actions/api-call-webhook.md)
- [Assign](https://support.getskara.ai/smart-flows/smart-flows-actions/assign.md)
- [Change Score](https://support.getskara.ai/smart-flows/smart-flows-actions/change-score.md)
- [Create Note](https://support.getskara.ai/smart-flows/smart-flows-actions/create-note.md)
- [Create Record](https://support.getskara.ai/smart-flows/smart-flows-actions/create-record.md)
- [Data Operations](https://support.getskara.ai/smart-flows/smart-flows-actions/data-operations.md)
- [Date-Time Operations](https://support.getskara.ai/smart-flows/smart-flows-actions/date-time-operations.md)
- [Delete Record](https://support.getskara.ai/smart-flows/smart-flows-actions/delete-record.md)
- [Enroll to Sequence](https://support.getskara.ai/smart-flows/smart-flows-actions/enroll-to-sequence.md)
- [Exit Flow](https://support.getskara.ai/smart-flows/smart-flows-actions/exit-flow.md)
- [Exit from Selected Flow](https://support.getskara.ai/smart-flows/smart-flows-actions/exit-from-selected-flow.md)
- [Find Records](https://support.getskara.ai/smart-flows/smart-flows-actions/find-records.md)
- [Loop](https://support.getskara.ai/smart-flows/smart-flows-actions/loop.md)
- [Numeric Operations](https://support.getskara.ai/smart-flows/smart-flows-actions/numeric-operations.md)
- [Open AI](https://support.getskara.ai/smart-flows/smart-flows-actions/open-ai.md)
- [Parse JSON](https://support.getskara.ai/smart-flows/smart-flows-actions/parse-json.md)
- [Remove from List](https://support.getskara.ai/smart-flows/smart-flows-actions/remove-from-list.md)
- [Send a Slack message](https://support.getskara.ai/smart-flows/smart-flows-actions/send-a-slack-message.md)
- [Send Flow Email](https://support.getskara.ai/smart-flows/smart-flows-actions/send-flow-email.md)
- [Send Internal Email](https://support.getskara.ai/smart-flows/smart-flows-actions/send-internal-email.md)
- [Send Text](https://support.getskara.ai/smart-flows/smart-flows-actions/send-text.md)
- [Send Text via Dialpad](https://support.getskara.ai/smart-flows/smart-flows-actions/send-text-via-dialpad.md)
- [Send WhatsApp Message](https://support.getskara.ai/smart-flows/smart-flows-actions/send-whatsapp-message.md)
- [String/Text Operations](https://support.getskara.ai/smart-flows/smart-flows-actions/stringtext-operations.md)
- [Sub Flow](https://support.getskara.ai/smart-flows/smart-flows-actions/sub-flow.md)
- [Unenroll from Sequence](https://support.getskara.ai/smart-flows/smart-flows-actions/unenroll-from-sequence.md)
- [Update Record](https://support.getskara.ai/smart-flows/smart-flows-actions/update-record.md)
- [Update Subscription Preference (Action)](https://support.getskara.ai/smart-flows/smart-flows-actions/update-subscription-preference-action.md)
- [Wait](https://support.getskara.ai/smart-flows/smart-flows-actions/wait.md)
- [Branch](https://support.getskara.ai/smart-flows/smart-flows-conditions/branch.md)
- [Check Email Status](https://support.getskara.ai/smart-flows/smart-flows-conditions/check-email-status.md)
- [Has Visited Page](https://support.getskara.ai/smart-flows/smart-flows-conditions/has-visited-page.md)
- [Is in List](https://support.getskara.ai/smart-flows/smart-flows-conditions/is-in-list.md)
- [Timing Check](https://support.getskara.ai/smart-flows/smart-flows-conditions/timing-check.md)
- [WhatsApp Delivery Status](https://support.getskara.ai/smart-flows/smart-flows-conditions/whatsapp-delivery-status.md)
- [Abandoned Cart](https://support.getskara.ai/smart-flows/smart-flows-triggers/abandoned-cart.md)
- [Activity Completed](https://support.getskara.ai/smart-flows/smart-flows-triggers/activity-completed.md)
- [Added to List](https://support.getskara.ai/smart-flows/smart-flows-triggers/added-to-list.md)
- [API Call](https://support.getskara.ai/smart-flows/smart-flows-triggers/api-call.md)
- [Back in Stock](https://support.getskara.ai/smart-flows/smart-flows-triggers/back-in-stock.md)
- [Date and Time Schedule](https://support.getskara.ai/smart-flows/smart-flows-triggers/date-and-time-schedule.md)
- [Date Match](https://support.getskara.ai/smart-flows/smart-flows-triggers/date-match.md)
- [Deal Stage Match](https://support.getskara.ai/smart-flows/smart-flows-triggers/deal-stage-match.md)
- [Deal Status Match](https://support.getskara.ai/smart-flows/smart-flows-triggers/deal-status-match.md)
- [Email Activity](https://support.getskara.ai/smart-flows/smart-flows-triggers/email-activity.md)
- [Email Received (Trigger)](https://support.getskara.ai/smart-flows/smart-flows-triggers/email-received-trigger.md)
- [Email Unsubscribed](https://support.getskara.ai/smart-flows/smart-flows-triggers/email-unsubscribed.md)
- [Event](https://support.getskara.ai/smart-flows/smart-flows-triggers/event.md)
- [File Uploaded](https://support.getskara.ai/smart-flows/smart-flows-triggers/file-uploaded.md)
- [Form Submitted](https://support.getskara.ai/smart-flows/smart-flows-triggers/form-submitted.md)
- [Note Added](https://support.getskara.ai/smart-flows/smart-flows-triggers/note-added.md)
- [Order Cancelled](https://support.getskara.ai/smart-flows/smart-flows-triggers/order-cancelled.md)
- [Order Fulfilled](https://support.getskara.ai/smart-flows/smart-flows-triggers/order-fulfilled.md)
- [Order Placed](https://support.getskara.ai/smart-flows/smart-flows-triggers/order-placed.md)
- [Order Refunded](https://support.getskara.ai/smart-flows/smart-flows-triggers/order-refunded.md)
- [Page Visited](https://support.getskara.ai/smart-flows/smart-flows-triggers/page-visited.md)
- [Price Dropped](https://support.getskara.ai/smart-flows/smart-flows-triggers/price-dropped.md)
- [Product Added to Cart](https://support.getskara.ai/smart-flows/smart-flows-triggers/product-added-to-cart.md)
- [Product Added to Wishlist](https://support.getskara.ai/smart-flows/smart-flows-triggers/product-added-to-wishlist.md)
- [Record Created](https://support.getskara.ai/smart-flows/smart-flows-triggers/record-created.md)
- [Record Created or Updated](https://support.getskara.ai/smart-flows/smart-flows-triggers/record-created-or-updated.md)
- [Record Deleted](https://support.getskara.ai/smart-flows/smart-flows-triggers/record-deleted.md)
- [Record Updated](https://support.getskara.ai/smart-flows/smart-flows-triggers/record-updated.md)
- [Removed from List](https://support.getskara.ai/smart-flows/smart-flows-triggers/removed-from-list.md)
- [Smart Flow Triggers](https://support.getskara.ai/smart-flows/smart-flows-triggers/smart-flow-triggers.md)
- [Smart Segment](https://support.getskara.ai/smart-flows/smart-flows-triggers/smart-segment.md)
- [Tag Added](https://support.getskara.ai/smart-flows/smart-flows-triggers/tag-added.md)
- [Tag Removed](https://support.getskara.ai/smart-flows/smart-flows-triggers/tag-removed.md)
- [Text (SMS) Received](https://support.getskara.ai/smart-flows/smart-flows-triggers/text-sms-received.md)
- [Text (SMS) Sent](https://support.getskara.ai/smart-flows/smart-flows-triggers/text-sms-sent.md)
- [Viewed Product](https://support.getskara.ai/smart-flows/smart-flows-triggers/viewed-product.md)
- [Waiting on Stock](https://support.getskara.ai/smart-flows/smart-flows-triggers/waiting-on-stock.md)
- [How to Archive or Unarchive Snippets](https://support.getskara.ai/snippet-management/managing-snippets/how-to-archive-or-unarchive-snippets.md)
- [How to Create Snippets](https://support.getskara.ai/snippet-management/managing-snippets/how-to-create-snippets.md)
- [How to Edit or Delete Snippets](https://support.getskara.ai/snippet-management/managing-snippets/how-to-edit-or-delete-snippets.md)
- [How to Use Snippets](https://support.getskara.ai/snippet-management/managing-snippets/how-to-use-snippets.md)
- [Organize Snippet Folders](https://support.getskara.ai/snippet-management/managing-snippets/organize-snippet-folders.md)
- [Snippet Detail View](https://support.getskara.ai/snippet-management/managing-snippets/snippet-detail-view.md)
- [Snippet Listing](https://support.getskara.ai/snippet-management/managing-snippets/snippet-listing.md)
- [Introduction to Snippet Management](https://support.getskara.ai/snippet-management/overview/introduction-to-snippet-management.md)
- [Snippet Roles & Permissions](https://support.getskara.ai/snippet-management/overview/snippet-roles-permissions.md)
- [How does Reply Work in Tickets](https://support.getskara.ai/tickets/manage-tickets/how-does-reply-work-in-tickets.md)
- [How Prevent Replies on Closed Tickets](https://support.getskara.ai/tickets/manage-tickets/how-prevent-replies-on-closed-tickets.md)
- [How to Delete a Ticket](https://support.getskara.ai/tickets/manage-tickets/how-to-delete-a-ticket.md)
- [How to Follow/ Unfollow Tickets](https://support.getskara.ai/tickets/manage-tickets/how-to-follow-unfollow-tickets.md)
- [Related Ticket Widget](https://support.getskara.ai/tickets/manage-tickets/related-ticket-widget.md)
- [Tickets Board View](https://support.getskara.ai/tickets/manage-tickets/tickets-board-view.md)
- [Tickets Listing Operations](https://support.getskara.ai/tickets/manage-tickets/tickets-listing-operations.md)
- [Configure Outgoing Email Settings for Ticket Emails](https://support.getskara.ai/tickets/overview/configure-outgoing-email-settings-for-ticket-emails.md)
- [Customize the Ticket Layout](https://support.getskara.ai/tickets/overview/customize-the-ticket-layout.md)
- [How to Create a Ticket](https://support.getskara.ai/tickets/overview/how-to-create-a-ticket.md)
- [How to Create a Ticket via Email](https://support.getskara.ai/tickets/overview/how-to-create-a-ticket-via-email.md)
- [How to Customize Ticket Form](https://support.getskara.ai/tickets/overview/how-to-customize-ticket-form.md)
- [How to Set a Ticket Pipeline Type](https://support.getskara.ai/tickets/overview/how-to-set-a-ticket-pipeline-type.md)
- [How to View the Ticket Details](https://support.getskara.ai/tickets/overview/how-to-view-the-ticket-details.md)
- [Introduction to Ticketing System](https://support.getskara.ai/tickets/overview/introduction-to-ticketing-system.md)
- [How does SLA work](https://support.getskara.ai/tickets/slaservice-level-agreement/how-does-sla-work.md)
- [How to Configure SLA Target](https://support.getskara.ai/tickets/slaservice-level-agreement/how-to-configure-sla-target.md)
- [How to Set Business Availability for SLA](https://support.getskara.ai/tickets/slaservice-level-agreement/how-to-set-business-availability-for-sla.md)
- [Manage SLA Policies](https://support.getskara.ai/tickets/slaservice-level-agreement/manage-sla-policies.md)
- [SLA Listing](https://support.getskara.ai/tickets/slaservice-level-agreement/sla-listing.md)
- [SLA Priority/Order & Status](https://support.getskara.ai/tickets/slaservice-level-agreement/sla-priorityorder-status.md)
- [SLA Reminders & Escalations](https://support.getskara.ai/tickets/slaservice-level-agreement/sla-reminders-escalations.md)
- [What is SLA (Service Level Agreement)](https://support.getskara.ai/tickets/slaservice-level-agreement/what-is-slaservice-level-agreement.md)
- [How to Customize Ticket Notification Templates](https://support.getskara.ai/tickets/ticket-notifications/how-to-customize-ticket-notification-templates.md)
- [How to Set Ticket Notifications](https://support.getskara.ai/tickets/ticket-notifications/how-to-set-ticket-notifications.md)
- [Send Test Email for Notification Templates](https://support.getskara.ai/tickets/ticket-notifications/send-test-email-for-notification-templates.md)
- [Tickets FAQ's](https://support.getskara.ai/tickets/tickets-sla-faqs/tickets-faqs.md)

## OpenAPI Specs

- [openapi](https://support.getskara.ai/api-reference/openapi.json)

## Optional

- [Website](https://www.salesmate.io/ai-agent/)
- [Community](https://community.salesmate.io/)
- [Blog](https://www.salesmate.io/blog/category/agentic-ai/)