> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# How to avoid duplicates and merge records?

When [importing records](https://support.salesmate.io/hc/en-us/articles/360050448652-Learn-more-about-import-using-a-file) you will be asked to select the option to avoid duplicates.

### **Topics covered:**

* [How to avoid duplicates](#how-to-avoid-duplicates)
* [How to merge records](/setup/data-administration/how-to-avoid-duplicates-and-merge-records)

### How to avoid duplicates:

The options are:

* Merge **Records**: It updates an existing entry with the new fields if any and wipes off fields that are left blank. In case you do not wish to update a specific field you can skip it while in the mapping for import.
* **Create multiple records** : This will not check for duplicates and create a new record.
* **Skip records**  : It will ignore the data fetched from the sheet and keep your record as it is.

<img src="https://mintcdn.com/salesmate/UDyyzzsp63MKe1XZ/setup/data-administration/images/mceclip0.png?fit=max&auto=format&n=UDyyzzsp63MKe1XZ&q=85&s=0baabd43e1a50ef7640ba883f384c288" alt="mceclip0.png" width="1834" height="689" data-path="setup/data-administration/images/mceclip0.png" />

### Merging Duplicate Records

To merge the duplicate records,

* Navigate to the preferred **Module** from the left menubar **(Contacts, Companies & Custom Modules)**
* Search for the contacts that you wish to merge. You can merge a maximum of 3 records at a time. 
* Click on **Merge**. [Learn More](https://support.salesmate.io/hc/en-us/articles/360003565031-Merging-Duplicate-Records)

<img src="https://mintcdn.com/salesmate/xyvVxvnCBQPvdkVT/setup/data-administration/images/mceclip1.png?fit=max&auto=format&n=xyvVxvnCBQPvdkVT&q=85&s=8c493157a50e13c67bf2b59d58e4335a" alt="mceclip1.png" width="2677" height="1118" data-path="setup/data-administration/images/mceclip1.png" />

* Select the fields you want to keep in your master record.
* Click on **I understand, Merge Now** to combine the records.

<img src="https://mintcdn.com/salesmate/xyvVxvnCBQPvdkVT/setup/data-administration/images/mceclip2.png?fit=max&auto=format&n=xyvVxvnCBQPvdkVT&q=85&s=3cfa1b540a4f0f5c1577cd7280017a85" alt="mceclip2.png" width="3360" height="2100" data-path="setup/data-administration/images/mceclip2.png" />

<Note>
  **Note**:

  * Max of three records can be combined into one master record.
  * All your conversations ( notes, emails, activities, deals ) with all the records, will be merged into one master record.
</Note>
