> ## Documentation Index > Fetch the complete documentation index at: https://support.getskara.ai/llms.txt > Use this file to discover all available pages before exploring further. # Managing Seats A **Seat** refers to the type of user license assigned to a person in your account. Each active user in your account is assigned a seat, and the type of seat determines what access that user has. You can assign a seat while adding a new user or changing the seat for an existing user. ### **Topics covered:** * [Add a New User and Assign a Seat](#add-a-new-user-and-assign-a-seat) * [Change Seat for an Existing User](#change-seat-for-an-existing-user) ### Add a New User and Assign a Seat * Navigate to your **Profile Icon** on the top right corner. * Click on **Setup.** * Head over to the **Users & Security** category. * Select**Users.** mceclip0.png * Click on the **New** button. mceclip1.png * Enter the required information for the user and click on **Next**. mceclip3.png * Choose the type of seat you want to assign: * **AI Agents (Skara)**: AI solution powered by conversational agents and insights to boost your sales and support teams. * **Core**: Full access to all AI Agents (Skara) features. This is a paid seat. * **View Only**: A free seat that provides view-only access to all AI Agents (Skara) features. * **Skara**: The complete CRM solution for all your business needs. * **Core**: Full access to all Skara features. This is a paid seat and does not include AI Agents (Skara). * **View Only**: A free seat that provides view-only access to all CRM features and does not include AI Agents (Skara). * **None**: Choose this option if you do not want to assign the CRM license. mceclip1(1).png * Click **Save** to create the user. ### **Change Seat for an Existing User** * Navigate to your **Profile Icon** on the top right corner. * Click on **Setup.** * Head over to the **Users & Security** category. * Select **Users** or **Seats.** * From the actions menu, click on **Change** **Seat**. mceclip4.png * Select the seat you want to **assign** or **update**. mceclip5.png * Click Update to **save** the changes.