> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Send Internal Email

* The **Send Internal Email Action** allows you to automate internal notifications by sending an email to Users or Team within your organization.

### **Topics covered:**

* [How to Configure Send Internal Email Action](#how-to-configure-send-internal-email-action)

* [Practical Example](#practical-example)

### How to Configure Send Internal Email Action

When setting up a Smart Flow, select the **Send Internal Email** action.

<img src="https://mintcdn.com/salesmate/T6cMZydntnSICuu7/smart-flows/smart-flows-actions/images/mceclip0-12.png?fit=max&auto=format&n=T6cMZydntnSICuu7&q=85&s=10ae8c81d7e6730f522aac7b106936e4" alt="mceclip0.png" width="2683" height="1702" data-path="smart-flows/smart-flows-actions/images/mceclip0-12.png" />

To configure the **Send Internal Email Action**, you'll need to provide the following information:**Name**: Enter a clear and descriptive title for the action, identifying its purpose.

* **Description**: Provide a brief overview of what the email is intended to achieve within the flow.

* **Individual Recipient(s) or Team(s)**: Specify the User or Team who will receive the internal email.

* **Send to Record Owner**: Choose to send the email to the owner of the associated record.

* **Subject**: Provide a clear and relevant subject line that captures the purpose of the email.

* **Body**: Either manually enter the email content or select from predefined templates.

* **Choose the Related Record**: This option allows you to associate the email with a specific record in your system.

* **Use the record that has triggered the flow**: Automatically link the email to the record that initiated the flow.

* **Use the record provided here**: Manually select a different record to associate with the email, rather than the one that triggered the flow\.Once the configuration is completed, hit on **Save**.

<img src="https://mintcdn.com/salesmate/T6cMZydntnSICuu7/smart-flows/smart-flows-actions/images/mceclip1-11.png?fit=max&auto=format&n=T6cMZydntnSICuu7&q=85&s=60d1cecf990b5d6088c64978c3e82812" alt="mceclip1.png" width="3340" height="1941" data-path="smart-flows/smart-flows-actions/images/mceclip1-11.png" />

### Practical Example

Considering this use case where you want to notify your teammate when a deal is created and you have a specific E-mail template configured to notify them internally.Using this action can help you achieve this use case where this action can be configured when a record/deal is created to send an Internal E-mail to notify them.This can be used to notify a specific User/Record Owner/Team

<img src="https://mintcdn.com/salesmate/Tn-J9m54ghAITLPw/smart-flows/smart-flows-actions/images/Screen-Shot-2024-10-31-at-1.55.06-PM.png?fit=max&auto=format&n=Tn-J9m54ghAITLPw&q=85&s=6f9a61778e13e8f246cf27ba9f928231" alt="Send internal email.png" width="1320" height="1396" data-path="smart-flows/smart-flows-actions/images/Screen-Shot-2024-10-31-at-1.55.06-PM.png" />
