> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Update Record
* **Update Record Action** in a Smart Flow allows you to modify existing records based on specific conditions.
### **Topics covered:**
[How to Configure Update Record Action](#how-to-configure-update-record-action)
* [Practical Example](#practical-example)
### How to Configure Update Record Action
While setting up a Smart Flow, select **Update Record** Action.
Once selected, you’ll need to configure the following details for the **Update Record Action**:**Name**: Provide a descriptive name for this action to easily identify its purpose.
* **Description**: Offer a brief explanation of what this action will accomplish and why it’s needed in the flow.
* **Choose the record and update method**: Select the specific record to update and decide whether to update it using a form or predefined variables.
* **Set field values for the record**: Define which fields in the record should be updated and provide the new values.Once the configuration is completed, hit **Save**.
### Practical Example
* The **Update Record** action can be used to assign tickets or tasks based on their content, such as a Sales ticket or Support ticket. It updates the ticket to the relevant team owner or team member accordingly.
