> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Abandoned Cart

* The **Abandoned Cart** trigger starts a flow when a customer adds items to their shopping cart but leaves the site without completing the purchase.

**Note:** This Trigger is a part of [BigCommerce](https://support.salesmate.io/hc/en-us/articles/6774740880153-Introduction-and-Installation-of-BigCommerce) Integration

* **Topics covered:** -

* [How to Configure Abandoned Cart Trigger](#how-to-configure-abandoned-cart-trigger)

* [Practical Example](#practical-example)

### How to Configure Abandoned Cart Trigger

While creating the Trigger Based Flows select **Abandoned Cart** trigger

<img src="https://mintcdn.com/salesmate/kqlJXuW7Roqm3QiA/smart-flows/smart-flows-triggers/images/mceclip0-2.png?fit=max&auto=format&n=kqlJXuW7Roqm3QiA&q=85&s=3533816774dd28fb2d197393ea60e737" alt="mceclip0.png" width="2681" height="1699" data-path="smart-flows/smart-flows-triggers/images/mceclip0-2.png" />

When setting up the **Abandoned Cart** trigger, you'll need to configure the following details:

* **Name:** Provide a clear, descriptive name for the trigger.

* **Description:** Write a brief explanation of what the trigger does.

* **Select Store:** Choose the **BigCommerce** store where the abandoned cart event is being tracked.

* **Contact:** Define which contact properties should match before triggering this flow.

* **BigCommerce:** Define which BigCommerce properties should match before triggering the flow\.Hit the **Save** button to save the configuration and start making the flow.

<img src="https://mintcdn.com/salesmate/L_6jKiVEcUsl3YM-/smart-flows/smart-flows-triggers/images/mceclip1.png?fit=max&auto=format&n=L_6jKiVEcUsl3YM-&q=85&s=fbac0107367de4a1b861c1df205711e1" alt="mceclip1.png" width="2699" height="1699" data-path="smart-flows/smart-flows-triggers/images/mceclip1.png" />

### Practical Example

Let's create a Smart Flow to send out an email to a customer/visitor when they forget a particular product from their cart.

<img src="https://mintcdn.com/salesmate/L_6jKiVEcUsl3YM-/smart-flows/smart-flows-triggers/images/mceclip01.png?fit=max&auto=format&n=L_6jKiVEcUsl3YM-&q=85&s=2cbdcc522a0ad1202d73e0a2a4d1a4ef" alt="mceclip0(1).png" width="321" height="696" data-path="smart-flows/smart-flows-triggers/images/mceclip01.png" />
