> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Order Fulfilled
The **Order Fulfilled** trigger starts a flow when an order is marked as fulfilled, meaning the products have been shipped or delivered to the customer.
**Note:** This Trigger is a part of [BigCommerce](https://support.salesmate.io/hc/en-us/articles/6774740880153-Introduction-and-Installation-of-BigCommerce) Integration
* **Topics covered:** -
* [How to Configure Order Fulfilled Trigger](#how-to-configure-order-fulfilled-trigger)
* [Practical Example](#practical-example)
### How to Configure Order Fulfilled Trigger
While creating the Trigger Based Flows select **Order Fulfilled** trigger.
When setting up the **Order Fulfilled** trigger, you'll need to configure the following:- **Name:** Provide a clear, descriptive name for the trigger.
* **Description:** Write a brief explanation of the trigger's function.
* **Select Store:** Choose the **BigCommerce Store** where the order fulfillment process is tracked.
* **Contact:** Add contact-related conditions such as email, phone number, or other customer attributes that should match before the trigger is activated.
* **BigCommerce:** Add specific BigCommerce conditions related to the order fulfillment process. This allows the trigger to activate for specific types of orders or customerOnce the configuration is completed, hit **Save**.
### Practical Example
Let's create a Smart Flow to nurture your customers once the order placed by them was finally delivered. We'll first out an email saying 'The order was successfully Delivered', upon that we'll Add a delay of say about a day and send out another email asking for the Product Feedback, that they ordered and rate their Shopping Experience.
