> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Order Refunded
The **Order Refunded** trigger activates a flow when an order is marked as refunded in the system.
**Note:** This Trigger is a part of [BigCommerce](https://support.salesmate.io/hc/en-us/articles/6774740880153-Introduction-and-Installation-of-BigCommerce) Integration
* **Topics covered:** -
* [How to Configure Order Refunded Trigger](#how-to-configure-order-refunded-trigger)
* [Practical Example](#practical-example)
### How to Configure Order Refunded Trigger
While creating the Trigger Based Flows select **Order Refunded** trigger.
When configuring the **Order Refunded** trigger, you'll need to complete the following steps:- **Name:** Give the trigger a clear, descriptive title to easily identify its function.
* **Description:** Provide a concise explanation of the trigger's purpose within the flow.
* **Select Store:** Choose the relevant BigCommerce store where the order refund process is being tracked.
* **Contact:** Specify any conditions based on customer details.
* **BigCommerce:** Define specific order-related conditions, like refund amount, reason for the refund, or other criteria to refine when the trigger is activated.Once the configuration is completed, hit **Save**.
### Practical Example
Let's create a Smart Flow to send out an email to a contact confirming their refund was successful.
