> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Record Deleted

The Record Updated trigger in Salesmate starts a Smart Flow automatically whenever a record is deleted.

* **Topics covered:**

* [How to Configure Record Deleted Trigger](#how-to-configure-record-deleted-trigger)

* [Practical Example](#practical-example)

### How to Configure Record Deleted Trigger

While creating the Trigger Based Flows select **Record Deleted** trigger.

<img src="https://mintcdn.com/salesmate/kqlJXuW7Roqm3QiA/smart-flows/smart-flows-triggers/images/Screen-Shot-2024-11-15-at-2.31.52-AM.png?fit=max&auto=format&n=kqlJXuW7Roqm3QiA&q=85&s=f6e36480d19c854280264730c1611def" alt="Screen Shot 2024-11-15 at 2.31.52 AM.png" width="3360" height="1924" data-path="smart-flows/smart-flows-triggers/images/Screen-Shot-2024-11-15-at-2.31.52-AM.png" />

Once selected, you would then need to configure the Trigger.As you click on the block, a pop will open to add following details.

* **Name:** Provide a clear and descriptive name for the trigger to easily identify its purpose and function within your flow.

* **Description:** Enter a brief explanation of what the trigger does and its role in the flow.

* **Module:** Select the specific module where the trigger should be applied.Once done, click on\*\* Save.

* \*\*<img src="https://mintcdn.com/salesmate/L_6jKiVEcUsl3YM-/smart-flows/smart-flows-triggers/images/mceclip1-25.png?fit=max&auto=format&n=L_6jKiVEcUsl3YM-&q=85&s=d1bbe136938440cf8382c7eb56eba704" alt="mceclip1.png" width="2688" height="1633" data-path="smart-flows/smart-flows-triggers/images/mceclip1-25.png" />

\*\*

### Practical Example

When a customer record is deleted, a notification is generated automatically and sent to the help desk, along with the reason for the deletion. This serves to establish transparency and follow-up measures in order to maintain the relationship with the customer for future purposes.

<img src="https://mintcdn.com/salesmate/8bRY4dtUWfxi5DH6/smart-flows/smart-flows-triggers/images/Screen-Shot-2024-10-30-at-10.14.02-AM.png?fit=max&auto=format&n=8bRY4dtUWfxi5DH6&q=85&s=213bd353173ae5d4cb86de4691e144a4" alt="Screen Shot 2024-10-30 at 10.14.02 AM.png" width="1834" height="1156" data-path="smart-flows/smart-flows-triggers/images/Screen-Shot-2024-10-30-at-10.14.02-AM.png" />
