> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# How to Delete a Ticket

Skara allows you to Delete unwanted Tickets from the system.

<Note>
  **Note:** A User with Manage Permission Rights can perform this action. The deleted records remain in the Deleted Records section for 30 days. You can recover deleted tickets within the next 30 days from the deletion date.
</Note>

You can,

* [Delete the Single Ticket](#delete-the-single-ticket)
* [Bulk Delete the Tickets](#bulk-delete-the-tickets)

### Delete the Single Ticket

To Delete the single Ticket,

* Navigate to the **Tickets** module from the left menu bar
* Select and click on the **Title** of the created ticket, you will be redirected to the detail screen

<img src="https://mintcdn.com/salesmate/XhPsU8BTtsK-IdEi/images/Screenshot2025-11-10at3.48.43PM.png?fit=max&auto=format&n=XhPsU8BTtsK-IdEi&q=85&s=3c4d5bf713b9d4c2a4a9c22d81693d33" alt="Screenshot 2025-11-10 at 3.48.43 PM.png" width="3360" height="1862" data-path="images/Screenshot2025-11-10at3.48.43PM.png" />

* Navigate to the **Actions** button on the top right.
* Select the **Delete** option from the list

<img src="https://mintcdn.com/salesmate/P0_Hfn5IqnQ0XLPl/tickets/manage-tickets/images/034-delete-ticket-option-in-actions-menu-26031907269785.png?fit=max&auto=format&n=P0_Hfn5IqnQ0XLPl&q=85&s=cf0b038986c9ac5b20e42610f968b61a" alt="Delete ticket option in actions menu" width="2560" height="895" data-path="tickets/manage-tickets/images/034-delete-ticket-option-in-actions-menu-26031907269785.png" />

* Confirm the Action to continue deleting the Ticket

<img src="https://mintcdn.com/salesmate/P0_Hfn5IqnQ0XLPl/tickets/manage-tickets/images/035-delete-ticket-confirmation-popup-26031962686361.png?fit=max&auto=format&n=P0_Hfn5IqnQ0XLPl&q=85&s=8f61db138d4f695c1b734fe472b13752" alt="Delete ticket confirmation popup" width="1576" height="447" data-path="tickets/manage-tickets/images/035-delete-ticket-confirmation-popup-26031962686361.png" />

### Bulk Delete the Tickets

To Bulk Delete the Tickets,

* Navigate to the **Tickets** Module from the left menu bar
* Bulk-select the Tickets
* Click on the **Delete** option to continue the deleting process

<img src="https://mintcdn.com/salesmate/XhPsU8BTtsK-IdEi/images/Screenshot2025-11-10at3.56.16PM.png?fit=max&auto=format&n=XhPsU8BTtsK-IdEi&q=85&s=923f73f7fb57c379393f9108ce5292c4" alt="Screenshot 2025-11-10 at 3.56.16 PM.png" width="3360" height="1859" data-path="images/Screenshot2025-11-10at3.56.16PM.png" />

* Click on **Yes** to confirm the **Delete**

<img src="https://mintcdn.com/salesmate/MzKAGj7NuF5IbJ8r/tickets/manage-tickets/images/037-bulk-delete-tickets-confirmation-popup-26032339784473.png?fit=max&auto=format&n=MzKAGj7NuF5IbJ8r&q=85&s=b79b7532f08c12e4df32831911e4fe3a" alt="Bulk delete tickets confirmation popup" width="1640" height="584" data-path="tickets/manage-tickets/images/037-bulk-delete-tickets-confirmation-popup-26032339784473.png" />
