> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# How to View Tickets in Chat Widget

Tickets that are created and linked to a conversation can also be displayed on the Chat widget. Users have the option to configure whether these tickets are shown or hidden on the widget

To View the Tickets in Chat Widget,

* Navigate to the **Conversations Icon** from the left menu bar
* Select **Chats**
* Click **Chat Settings** from the bottom left corner

<img src="https://mintcdn.com/salesmate/MzKAGj7NuF5IbJ8r/tickets/manage-tickets/images/038-chat-settings-navigation-30660779682457.png?fit=max&auto=format&n=MzKAGj7NuF5IbJ8r&q=85&s=a9b8e2bb8e0168dcd619d48df3701b8e" alt="Chat settings navigation" width="3360" height="1941" data-path="tickets/manage-tickets/images/038-chat-settings-navigation-30660779682457.png" />

* Head to the **Set Up Chat** option \* Click on the Misc option at the end

<img src="https://mintcdn.com/salesmate/MzKAGj7NuF5IbJ8r/tickets/manage-tickets/images/039-chat-setup-navigation-30661266389529.png?fit=max&auto=format&n=MzKAGj7NuF5IbJ8r&q=85&s=d5a677e10b8c00b6d4366235988b9f62" alt="Chat setup navigation" width="2512" height="1490" data-path="tickets/manage-tickets/images/039-chat-setup-navigation-30661266389529.png" />

* To be able to view the Tickets under Chat Widget you would need to enable the Show Tickets option 
* Hit **Update** button

<img src="https://mintcdn.com/salesmate/MzKAGj7NuF5IbJ8r/tickets/manage-tickets/images/040-show-tickets-in-chat-widget-option-30661266418457.png?fit=max&auto=format&n=MzKAGj7NuF5IbJ8r&q=85&s=baca746ff83de63eaf7e6a37256ac28c" alt="Show tickets in chat widget option" width="2512" height="1617" data-path="tickets/manage-tickets/images/040-show-tickets-in-chat-widget-option-30661266418457.png" />

* Like wise you can disable the option if you no longer wish the Tickets to be visible under associated conversations
