> ## Documentation Index
> Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# How to Create a Ticket
Ticketing System in Skara allows Businesses to enhance their customer support processes, improve response times, and maintain a systematic approach to handling customer issues, ultimately contributing to better customer satisfaction and retention.
**Note:** A User with **Manage Permission** Rights can perform this action
To Create a Ticket,
* Navigate to the **Tickets** Module from the left menu bar
* Click on the **New** option
* A Quick Create Form will appear, you can choose to create a Ticket with essential fields only
* Or expand the form to create a detailed ticket and enter the details.
* You will have to choose the **Ticket Type / Pipeline** for which you want to create a ticket.
* Select the Stage
* By default, the logged-in user is selected in the **Owner** field, you can change the owner if required.
* The default **Priority** of the ticket is none, but it is mandatory to choose a value.
* You can associate a **Contact, Company,** with the Ticket.
* Once done, click on **Save**.
