- AI Voice Pilot allows you to extend the power of AI Pilots to handle voice-based customer interactions. By linking phone numbers to your AI Pilots, you can automate incoming calls, answer customer queries, route calls, and reduce the load on your support team.
- With Voice Pilot, businesses can offer round-the-clock phone support without needing a live agent for every call. All incoming calls to the assigned number will be automatically answered by the selected AI Pilot, following the conversation flow you have configured.
Note: Voice Pilot currently works only with the Skara Voice app and is not compatible with Dialpad or RingCentral.
Key Features and Benefits of Voice AI Pilot
- Automated Call Handling: Instantly answer inbound calls, capture key details, and route to the right person or department without human intervention.
- 24/7 Availability: Ensure no calls go unanswered by handling inquiries, bookings, or support requests anytime, even outside business hours.
- Lead Qualification in Real Time: Identify high-priority leads through intelligent questioning and automatically assign them to the sales team.