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Documentation Index

Fetch the complete documentation index at: https://support.getskara.ai/llms.txt

Use this file to discover all available pages before exploring further.

Choose if an unassigned conversation should be auto-assigned to you when posting a reply inside.  To personalize assignment preference, follow these steps
  • Click on Unified inbox
  • Head to Chat Settings on bottom left.
Salesmate chat settings navigation
  • Switch to My Preferences in the left sidebar
  • Click on the “Assignment Preference” tab.
  • Select your preference.
  • Assign conversation to me 
  • Keep it unassigned
Personalize Assignment Preferences
  • Hit the Update button to save your changes
  • These changes will reflect in your inbox once a new conversation is created, it will assign to you if you reply inside an unassigned conversation (as per the settings configured in the above image).