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Getting started
Working With AI Pilots
Execution Flows (AI Pilot)
Ai Pilots
Knowledge Based System
Chats
Unified Inbox
Ticket Management & SLA's
Built In Calling and Text
Emails
Meeting Scheduler
Email Campaign
Snippet Management
Smart Flows
Conversation Reports
- Total closed conversations by user
- Time to reply conversation by user
- Time to reply conversation by the team over time
- Time to close the conversation by user
- Remarks from Contacts
- Ratings over time
- Conversation Performance
- Conversation Leaderboard
- Conversation Count by Source URL
- Conversation Count by Referral URL
- Overview of Chats by OS (operating system)
- Overview of Chats by Devices
- Overview of Chats by Browsers
- Chat Journey - Insights
Duplicate Management
Import 3.0
Setup
Contact and Companies
AI tools
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