Documentation Index
Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
Use this file to discover all available pages before exploring further.
Notes are used for the internal purpose to discuss cases with your teammates. You can use mentions inside notes to raise a question, send a reminder, or make your teammates aware of the last point of discussion.
Mentioning a teammate or user inside a note
- Just type ”@” to see the list of users and teams, and then you can choose them accordingly. The mentioned users and members of mentioned teams will receive a push or email notification alert based on their preferences.
- In Unified inbox, you can add a note to a conversation.
