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By default, messenger supports uploading Images, Audio, Video, PDF, Word, Excel, PPT, ZIP, and all other kinds of text files.
  • Unsupported file types:
  • .exe
  • .cmd
  • .msi
  • .com
  • .hta
  • .html
  • .htm
  • .js
  • .jar
  • .php
  • .php3
  • .php4
  • .phtml
  • .pl
  • .py
  • .jsp
  • .shtml
  • .asp
  • .vbs
  • .vb
  • .sfx
  • .bat
  • .ps1
  • .war
  • .cgi
  • .sh
  • .bash
  • .command etc.
  • If visitor or contact wants to share any such files then they can upload them to any third-party servers like Google Drive, OneDrive, or Drop Box and share the direct URL of it over chat.
Note: Currently GIF is not supported, but no worries we will be supporting it soon 😃
  • Support for files: An attachment of size more than 25MB cannot be uploaded via messenger as of now.
  • There is no limit on the number of files shared over a conversation, though only one file can be uploaded at a time.
  • Only supported files can be uploaded via messenger if enabled by the admin.