- Prerequisite: Subscribe to Unified Inbox and thereafter Install the Chat Script to your website. Learn More
Steps for Activating Website Tracking
- Install the Skara Chat via the skara Messenger Plugin for WordPress or via the Chat Installation Code within Skara.
- Select options to show or hide the messenger widget through the plugin or by adjusting the code.
- If you’ve hidden the messenger but still want to track website visitors linked to specific contacts, you’ll need to add the JS API method, tracking code, or custom events for the following:
- Email campaigns you’ve sent
- Web Form Submissions
- Meeting Scheduler Form Submissions
- Gravity Form Submissions