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Note: Only users with ‘Manage Messenger Settings’ access can configure these settings.
Now add skara Chat to your mobile apps directly and provide your customers an in-app chat experience. Follow the below steps to navigate to the Chat installation page:
  • Navigate to Conversations Icon on the left menu bar
  • Click on Chats
  • Head to Inbox Settings on bottom left.
Open Chat settings
  • Here, click on Channel and then locate the Skara Chat channel. From the Actions menu, select Edit.
Open Chat settings
  • Here, click on Installation and you will get 3 tabs Web, iOS, and Android, select the Android tab.
  • Installation of Chat on your Android app helps sync live user data from your Android app to Skara, and lets you send in-app messages.
Open Chat settings

Installing:

The android installation screen has two sections
  • API Key
  • Push Notifications

API Key: - You can use the below keys to add the Skara Chats to your app.

  • API Key: A unique key for your Skara account.
  • Workspace ID: A unique key for your Skara Chat workspace
  • Tenant ID: This is your Skara domain link.
Open Chat settings
  • The code is available in two languages
  • Java-Kotlin
Open Chat settings

Enable Push Notifications: - To send push notifications through

  • Messenger to your Android device, you need to configure the below settings.
  • The push notifications are sent for newly received messages on Skara Messenger when visitor/contact leaves the app. Here, you need to add the below details to the Skara Chat settings
  • Server API Key: Add your server API key for Firebase Cloud Messaging
  • Firebase service account file (Only JSON file is supported) Once, you add the above information, the Save button would be enabled.
Open Chat settings