Skip to main content

Documentation Index

Fetch the complete documentation index at: https://support.getskara.ai/llms.txt

Use this file to discover all available pages before exploring further.

As an organization, you send different types of emails to your customers, e.g., newsletters, Promotional emails, Product Updates, or urgent updates. With subscription types, a customer can opt out of irrelevant messages without losing updates for important ones.Topics Covered: [**How do the Subscription Types work?
  • **](#how-do-the-subscription-types-work)[**How to Set Up a New Subscription Type?
  • **](#how-to-set-up-a-new-subscription-type)[**How to Edit Subscription Type?
  • **](#how-to-set-up-a-new-subscription-type)[**How to Archive Subscription Type?
  • **](#how-to-set-up-a-new-subscription-type)[**How to Unarchive Subscription Type?
  • **](#how-to-set-up-a-new-subscription-type)

How do the Subscription Types work?

By default, Salesmate provides different subscription types that can be used to send marketing emails. When a customer clicks on the Unsubscribe link from the email, they can either choose to unsubscribe from all the emails or only the nonrelevant types.
  • Announcements: Offers, features, or product announcements
  • Newsletter: Get the latest news and updates regularly.
  • Non-marketing emails: Get emails with a transactional nature.
  • Best Practices: Tips, tricks, and recommendations.
  • Promotional: Get marketing and promotional offers for you.

How to Set Up a New Subscription Type?

To Set up a New Subscription Type, Navigate to your Profile Icon on the top right cornerClick on Setup Head over to Email & Delivery Click on Subscription Types Screen Shot 2024-03-28 at 3.02.31 PM.png Click on + Subscription Type Screen Shot 2024-03-29 at 11.34.14 AM.png Here, you need to add,- Name: Enter the name for the Subscription Type
  • Consent Type: Select Opt-In or Opt-Out
  • Click here to learn more about the Consent type
  • Language: The default language would be **English,If you wish to select a different language you can do it by ** Add a Language Variant Description: Add the relevant information about the subscription typeClick on Save **.
Screen Shot 2024-03-29 at 11.41.59 AM.png A notification pop-up will appear once the subscription is successfully added. Screen Shot 2024-03-29 at 11.58.58 AM.png

How to Edit Subscription Type?

To Edit the Subscription Type, Navigate to your Profile Icon on the top right cornerClick on Setup Head over to Email & Delivery Click on Subscription Types Screen Shot 2024-03-28 at 3.02.31 PM.png Click on the Subscription Type that you would like to **Edit.
  • **Once you click on it, the Actions button will appear next to it.Click on Actions Select Edit
Screen Shot 2024-03-29 at 12.05.06 PM.png

How to Archive Subscription Type?

To Archive the Subscription Type, Navigate to your Profile Icon on the top right cornerClick on Setup Head over to Email & Delivery Click on Subscription Types Screen Shot 2024-03-28 at 3.02.31 PM.png Click on the Subscription Type Name, the Actions button will appear next to it.Click on Actions Select Archive Screen Shot 2024-03-29 at 12.08.42 PM.png

How to Unarchive Subscription Type?

To Unarchive the Subscription Type, Navigate to your Profile Icon on the top right cornerClick on Setup Head over to Email & Delivery Click on Subscription Types Screen Shot 2024-03-28 at 3.02.31 PM.png Head over to StatusSelect Archive from dropdownClick on the Subscription Type Name, the Actions button will appear next to itClick on Actions Select Unarchive Screen Shot 2024-03-29 at 12.12.20 PM.png