Once the Ticket Notification Templates are customized you can send the Test email to see how the email will appear and what information it will include.Documentation Index
Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
Use this file to discover all available pages before exploring further.
Note: Please note that this feature is only available on Paid plans
- Navigate to the Profile Icon on the top right corner
- Click on the Set Up
- Head over to the Modules category
- Click on the Ticket module
- Head to the Notifications section, You will the List of the Notification Templates
- Hover on the preferred Notification Template and select the Send Test Email option under Actions button.
- A pop will appear to enter the Recipient and the Ticket * Once the information is added, click on Send Test
