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Documentation Index

Fetch the complete documentation index at: https://support.getskara.ai/llms.txt

Use this file to discover all available pages before exploring further.

Track who your users are and what they do in your mobile app and customize the Skara Messenger. Here’s how to configure Skara Chat for iOS:

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Update your User

  • When you call a login method we create a user with his basic detail, if you want to change his basic detail then you can use update user functionality as per the below code snippet:
let email = "user@example.com"
let firstName = "John"
let lastName = "Doe"
let userId = "unique-user-id" // Unique ID recommended

SalesmateChat.update(userId: userId, email: email, firstName: firstName, lastName: lastName) { success, error in
    if error == nil {
        // Update successfully
    } else {
        // Update error
    }
}

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Submit an Event

  • You can log events in Skara Chat SDK that record what users do in your app and when they do it. For example, you could record the item a user contact from your mobile app, and when they contact it.
Objective-C 
[SalesmateChat logEventWithEventName:@"contact_item" 
                            withData:@{
    @"created_date": @1260016272,
    @"contact_id": @"011",
    @"contact_detail": @{
        @"first_name": @"John",
        @"last_name": @"Smith"
    }
}];
Swift 
SalesmateChat.logEventWith(
    eventName: "contact_item",
    withData: [
        "created_date": 1260016272,
        "contact_id": "011",
        "contact_detail": [
            "first_name": "John",
            "last_name": "Smith"
        ]
    ]
)

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Create a Custom Launcher

  • However, if you’d like Messenger to open from another location in your mobile app, you can create a custom launcher. This allows you to specify a button, link, or element that opens Messenger. For example, you can trigger the launcher to open when a customer clicks on your ‘Ask for support’ button.
Custom Launcher
  • If you have a custom launcher, you can call:
Objective-C 
- (IBAction)presentMessenger:(id)sender {
    [SalesmateChat presentMessengerFrom:self];
}
Swift 
@IBAction func presentMessenger(_ sender: UIButton) {
    SalesmateChat.presentMessenger(from: self)
}