| Website address | No documentation required | | | Business AddressMust be a valid address. May be anywhere in the world | No documentation required | | | Emergency Address (if different from business address) May be a valid address. May be anywhere in the world | No documentation required | | | Authorized Representative’s* Name | No documentation required | | | Authorized Representative Phone Number This must be a valid mobile number only where the customer can be reached. This cannot be a number which you’ve acquired from a CPaaS provider such as Twilio. | No documentation required | | | Authorized Representative’s Work Email | No documentation required | | | Direct Customer - My business uses Twilio to communicate internally or with our customers. Independent Software Vendor (ISV) Reseller, or Partner - My business uses Twilio in a product that I sell to my customers. | | |