SLA Listing

Documentation Index

Fetch the complete documentation index at: https://support.getskara.ai/llms.txt

Use this file to discover all available pages before exploring further.

• Navigate to the Profile Icon on the top right corner
• Click on Set Up
• Head over to the Modules category
• Click on Tickets

• Head to the SLA Policies section
• Here, you will find the list of all available SLA Policies
• Here you can enable/disable the Policies when there is a change in your business process

• You can click on the three dots to,
  • Edit
  • Clone
  • Delete