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Once the Ticket is created Skara allows the flexibility to Follow/ Unfollow the Tickets to the Users with appropriate rights To Follow/ Unfollow the Tickets,
  • Navigate to the Ticket module from the left sidebar
  • Click on the Ticket you wish to Follow/ Unfollow and open it in the Detail View
Screenshot 2025-11-10 at 4.20.15 PM.png
  • Enable the Follow option to start Following the Ticket
Screenshot 2025-11-10 at 4.22.14 PM.png
  • Likewise, you have the ability to disable the option to Unfollow a Ticket
Screenshot 2025-11-10 at 4.23.10 PM.png