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A user can choose the appearance of the Chat as per their brand’s needs. Messenger appearance can be customized while installing Chats and you can also customize it anytime in the future by following these simple steps:
  • Navigate to Conversations Icon on the left menu bar
  • Click on Chats
  • Head to Inbox Settings on bottom left.
  • Select the Channel from the list of available channels in your Unified Inbox.
Open Chat settings Switch to the “Appearance” tab and set up the customization options available below
  • Header Logo: You can upload the header image which can be of PNG, JPG, or GIF type with a file dimension of 160pixels * 40pixels
  • Background Color: Set the background color that will appear behind your welcome message, team profile, and chat header
  • Action Color: Select the action color that will be used to assign primary colors for the buttons, links, and highlighted options
Appearance settings
  • Background Pattern: Select the background pattern from the given samples that will appear in the background of the background color you set
  • Launcher Icon: Select the launcher icon that you want to display on the website. Learn more
Launcher icon settings
  • Launcher Position: Select if the launcher should appear left or right side of the screen on your website and how much spacing is needed from the bottom and side
  • Skara Link: Select to display Salesmate link at the bottom of the launcher by turning the toggle On/Off
Launcher position settings Once the customizations have been done, hit the Update button to save your changes.