In Skara, you can unarchive a knowledge base article to restore it for public or internal access. Unarchiving brings the article back to its original state, making it accessible again.Documentation Index
Fetch the complete documentation index at: https://support.getskara.ai/llms.txt
Use this file to discover all available pages before exploring further.
Note: You need “Edit Articles” permission to unarchive an article.
How to Unarchive an Article
- Navigate to Articles from left side outreach under More.
- If multiple knowledge bases exist, select the appropriate one.
- Locate the article you want to unarchive.
- Click on the Actions button and choose Unarchive.
- A confirmation dialog will appear: “Are you sure you want to unarchive this article? It will be restored to its previous state.” Click Yes to confirm.
- A success message will appear:“Unarchived successfully.
Note: The article status is changed to Draft when you unarchive an article.