Bulk operations help you to quickly assign the conversations in your Unified inbox to other users having the seat on skara, and also allow you to close the conversations which are no longer required to be open.Documentation Index
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For performing bulk operations, follow the steps below:
- Click on **Unified Inbox **on the left menu bar.
- Select the conversation from the Inbox or apply filters to segregate the conversations you want. Learn more about using filters in this article.
- Select multiple conversations by hovering your cursor over any conversation and selecting the checkbox.
- Once you select the conversations for Bulk operations, you can:
- Change the ownership: It will change the owner of chosen conversations at once.
- Close the conversation: It closes all chosen conversations at once.
Note:
- You can only close a conversation if you have the permission “Can close conversation”.
- You can only reassign a conversation if you have the permission “Manage conversation ownership”.