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In Salesmate Chat, you can delete a reply or note which you’ve posted inside the conversation, but you should have the permission “Can delete a reply/note” first. Follow these simple steps to delete a reply or note:
  • Hover the mouse over the reply or note which you want to delete
  • Click on the three-dotted action button.
How to delete a reply/note in Salesmate Chat?
  • Click on Delete
How to delete a reply/note in Salesmate Chat?
  • Click on Yes to confirm. - Your reply or note will be successfully ** deleted **.
How to delete a reply/note in Salesmate Chat?
Note: This will permanently delete the reply or note from the conversation but won’t delete it from your teammate’s email if already notified.