Skip to main content
The Card Component in Execution Flows allows you to display structured information visually in line with the conversational interface. Cards can be shown individually or as part of a carousel to enrich chat experiences.

​
Topics covered:

​
How to Configure the Card Component

While setting up a Smart Flow, select the Card action from the list of available actions. Screen Shot 2025-06-05 at 4.30.13 PM.png Once selected, configure the card with the following settings:- Name: Assign a clear name to the card component.
  • Description: Optionally, enter an internal description to describe the purpose or use of this card in the flow.
  • Image: You may upload a static image or provide a dynamic image URL (supports variables).Supported formats: jpg, jpeg, png, gif.If no image is provided, a blank thumbnail will be shown.
  • Title: This is the main heading on the card. This can contain text or variables (for dynamic content).
  • Body: Descriptive text shown below the title. It can include dynamic variables and supports basic formatting (bold, italic, underline, etc.).
  • Buttons: You can add up to 10 interactive buttons. Each button must have a label and can use variables.
  • No Match: You can enable this option to handle unexpected user responses.
  • No Reply: You can enable this option to handle silence or lack of user interaction.
Screen Shot 2025-06-05 at 4.33.57 PM.png You can also click on Preview to check how your Card Component will look. Screen Shot 2025-06-05 at 4.37.24 PM.png After configuration, click Save to complete the setup. Screen Shot 2025-06-05 at 4.47.55 PM.png Output ports are available for: each button, no match (if enabled), and no reply (if enabled). Screen Shot 2025-06-05 at 5.57.57 PM.png

​
Practical Example:

Let’s say a visitor lands on your website’s Product/Services page. You can use the Cards component to display a contextual pop-up message - promoting an offer, showcasing a featured product, or guiding them to a demo or contact form Screen Shot 2025-06-05 at 5.59.18 PM.png This helps engage visitors in real-time, boosts conversion, and drives them toward the next step in your funnel.