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You can use this action to run a trained AI prompt in your flow. The prompt can include system instructions, sample conversations, and variables to guide the response. Learn more

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How to Configure

  • Click on the Prompt Action block in your flow.
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  • Add a Name based on your flow
  • Add a Description, it can help explain what this step does.
  • Select a Prompt: Choose an existing prompt enabled for the bot. Or, you can create a new prompt from this screen.
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  • Only one prompt can be selected.
  • You can choose two Output
    • Capture to Variable Save the response to a variable for use later in the flow.
  • Show as a Message to User Display the response directly to the user in the chat.
  • Click Save to confirm the flow.
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