Skip to main contentSending WhatsApp Message action allows to send WhatsApp messages to a contact through **Smart Flow.
- ** This allows you with the possibility of sending WhatsApp communications to your contacts automatically eliminating manual intervention on repetitive tasks.
Topics covered:
When setting up a Smart Flow, Select the Send WhatsApp Message Action
When setting Send WhatsApp Message action, you will need to configure following details:Name: Provide a clear and descriptive name to identify the action’s purpose.
-
Description: Give a brief explanation of the action’s function, describing what it will achieve.
-
From Number: Select the configured number through which you would like to send this message Select Record(s) to Enroll: Determine which records will be enrolled in the sequence. You can either select the contact associated with the flow trigger or manually choose specific records.
-
Related Record: Specify any related record to associate with the contact to replace variables in the template Number Field: Select which field given in the record the message should go to. Example Cellphone, Mobile phone.
-
WhatsApp Template: Select the template which should be sentOnce configuration is completed, hit **Save.
-
**###
Practical Example:
For instance, you need to send a WhatsApp Broadcast about an upcoming promotion.The Send WhatsApp Message action can be configured with the trigger of Date and Time Schedule and following this configuration. A WhatsApp Message will be sent to your contacts notifying them about the promotion.
