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The Record Updated trigger in Salesmate starts a Smart Flow automatically whenever a record is deleted.

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How to Configure Record Deleted Trigger

While creating the Trigger Based Flows select Record Deleted trigger. Screen Shot 2024-11-15 at 2.31.52 AM.png Once selected, you would then need to configure the Trigger.As you click on the block, a pop will open to add following details.
  • Name: Provide a clear and descriptive name for the trigger to easily identify its purpose and function within your flow.
  • Description: Enter a brief explanation of what the trigger does and its role in the flow.
  • Module: Select the specific module where the trigger should be applied.Once done, click on** Save.
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Practical Example

When a customer record is deleted, a notification is generated automatically and sent to the help desk, along with the reason for the deletion. This serves to establish transparency and follow-up measures in order to maintain the relationship with the customer for future purposes. Screen Shot 2024-10-30 at 10.14.02 AM.png