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  • The Text Sent trigger activates a flow whenever a text message (SMS)is sent to a contact.

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How to Configure Text Sent Trigger

While creating the Trigger Based Flows select the Text Sent trigger blobid0.png After selecting the trigger, you’ll need to configure it by providing the following details:
  • Name: Give the trigger a clear and descriptive name to identify its purpose.
  • Description: Briefly explain what the trigger does and how it functions within the flow.
  • Text Type: Specify the type of text that will activate the trigger.
  • Any Text: Choose this option if the trigger should respond to any text input.
  • Particular Text: Set a specific text that will activate the trigger.
  • Text Template: Select a predefined text template that will be used to initiate the trigger.
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Practical Example

Here, Once the promotional SMS has been dispatched, we will initiate a follow-up task for our Sales Team to contact the customer through a call. mceclip0(1).png