Skip to main contentThe Order Refunded trigger activates a flow when an order is marked as refunded in the system.
Note: This Trigger is a part of BigCommerce Integration
While creating the Trigger Based Flows select Order Refunded trigger.
When configuring the Order Refunded trigger, you’ll need to complete the following steps:- Name: Give the trigger a clear, descriptive title to easily identify its function.
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Description: Provide a concise explanation of the trigger’s purpose within the flow.
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Select Store: Choose the relevant BigCommerce store where the order refund process is being tracked.
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Contact: Specify any conditions based on customer details.
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BigCommerce: Define specific order-related conditions, like refund amount, reason for the refund, or other criteria to refine when the trigger is activated.Once the configuration is completed, hit Save.
Practical Example
Let’s create a Smart Flow to send out an email to a contact confirming their refund was successful.
