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The Order Fulfilled trigger starts a flow when an order is marked as fulfilled, meaning the products have been shipped or delivered to the customer. Note: This Trigger is a part of BigCommerce Integration

How to Configure Order Fulfilled Trigger

While creating the Trigger Based Flows select Order Fulfilled trigger. mceclip0.png When setting up the Order Fulfilled trigger, you’ll need to configure the following:- Name: Provide a clear, descriptive name for the trigger.
  • Description: Write a brief explanation of the trigger’s function.
  • Select Store: Choose the BigCommerce Store where the order fulfillment process is tracked.
  • Contact: Add contact-related conditions such as email, phone number, or other customer attributes that should match before the trigger is activated.
  • BigCommerce: Add specific BigCommerce conditions related to the order fulfillment process. This allows the trigger to activate for specific types of orders or customerOnce the configuration is completed, hit Save.
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Practical Example

Let’s create a Smart Flow to nurture your customers once the order placed by them was finally delivered. We’ll first out an email saying ‘The order was successfully Delivered’, upon that we’ll Add a delay of say about a day and send out another email asking for the Product Feedback, that they ordered and rate their Shopping Experience.